Weekends Only Furniture & Mattress ” West County

Jacobi Collins _{on Google}

Sep 20th, 2021

I was so excited until I wasn't. Closed out on f two bedroom sets, a dining room table, a sectional couch, and ottoman. I was happy to stay within my budget (although I was already a bit over). Larry assisted us with looking at "overstock" tables but we decided to get one full price. We went through with the purchases on 9/18. Yesterday, I decided to check out Bridgeton and found the exact same table in the overstock and wanted to exchange. I discovered that the table was never put on my order when I made my huge purchase in West County! That was very frustrating and I was extremely disappointed. If I would not have went to another location for an attempted exchanged, I would not have known that my table was not put on the order! I would have decided to do things differently if I would have known my table was not even on my initial purchase. Someone dropped the ball. A great experience turned out terrible. I can only imagine what would have happened if I waited a month and then found out my table was NEVER ordered. Disappointed.

ANDREW Gift _{on Google}

Sep 17th, 2021

Andrea was a fabulous sales representative. She was knowledgeable, friendly, and had my best interest in mind! Made for a wonderful shopping experience.

Eddie Morant _{on Google}

Sep 17th, 2021

I've had the most pleasant experience in finding a great recliner and the sale woman was very humble

JANE TAGGART _{on Google}

Sep 10th, 2021

Had a horrible experience. Bought the last outdoor sectional they had on the floor, only to be called two hours later and told that they had sold it to someone at another store. Never received any refund receipt or any type of apology from any manager. Money was not refunded, so after 2 weeks I had to go to the store to ask them about the situation. They gave me a copy of the receipt showing they had refunded it (even though it had not gone through on my end) and basically told me I would have to investigate it myself. Horrible customer service and absolutely no remorse for all their mistakes. Will not shop with them again.

claire troxell _{on Google}

Sep 6th, 2021

Lots of couches in stock. Larry was awesome!!! I found a couch I really like :)