Southeastern Freight Lines

Chamber Rating

4.1 - (69 reviews)
40
14
5
2
8
Read Our 69 Reviews

Chamber Rating

4.1 - (69 reviews)
40
14
5
2
8
  • Zach wight

    Driver was rude and did not want to help unload. Had to drive to the terminal and pick up my "delivery". Took us less than 5 minutes to load everything onto my trailer. Not sure what was so hard about that. Ill never use them again
    Mar 28th, 2024

  • Roger Earley

    Great place work been there 28 yrs
    Dec 11th, 2023

  • Olga Builds

    This company is absolutely horrendous, terrible to work with, and extremely unprofessional! They took over my order from another freight company to deliver it locally. They called to schedule the delivery. The first agent I spoke with (Cassandra/Cassania?) came up with multiple reasons why the order could not be delivered, stating my driveway was too long, asking multiple times if I could lift the boxes from the truck, and ultimately stating that the delivery cannot be made at all because I live in a cul-de-sac (of note, I live in a normal residential street). Meanwhile, another agent scheduled the delivery for later in the week. The first agent called me back and yelled at me for having a delivery date scheduled, stating that she confirmed with her manager that the delivery cannot happen. When I told her that Ive had multiple trucks deliver heavier orders to the area with no issues, she rudely said congratulations, and proceeded to tell me they cant deliver the order and are working with the freight company to have another company make the delivery. When I asked why they picked up the freight at all, knowing they could not deliver it to a standard cul-de-sac address, they said it was a mistake. The next day, another agent in their office called me to ask me the status of the delivery, and after some back and forth, she transferred me to the first agent I spoke with (Cassandra/Cassania). Cassandra told me to stop calling and harassing them because it was out of their hands. I told her that they were the ones who called and harassed me, at which time she said that was their mistake and nobody from their office will call me again. She also said on two separate occasions that this fiasco was all my fault because I called the company back before waiting for a callback from her. Ultimately, the company said there is no way they can deliver the order and they have no truck to accommodate the delivery. I had to rent a truck myself and drive to pick up the order from their location. The whole order easily fit into a cargo van. I am truly appalled with this unprofessional and thoughtless behavior. Southeastern Freight is the worst company I have ever dealt with, and I would not recommend them to anyone. I cannot believe this company calls itself a trucking company and cannot effectively deliver a load that easily fits into a cargo van into a normal residential street.
    Nov 10th, 2023

  • Jay Wade


    Oct 7th, 2023

  • Oriana Ortiz


    Aug 2nd, 2023

Read Our 69 Reviews

About
Southeastern Freight Lines

Southeastern Freight Lines is located at 4363 S Alston Ave in Durham, North Carolina 27713. Southeastern Freight Lines can be contacted via phone at 919-781-7460 for pricing, hours and directions.

Contact Info

  •   919-781-7460
  •   (919) 781-7460

Questions & Answers

Q What is the phone number for Southeastern Freight Lines?

A The phone number for Southeastern Freight Lines is: 919-781-7460.


Q Where is Southeastern Freight Lines located?

A Southeastern Freight Lines is located at 4363 S Alston Ave, Durham, NC 27713


Q What is the internet address for Southeastern Freight Lines?

A The website (URL) for Southeastern Freight Lines is: https://www.sefl.com/


Q How big is Southeastern Freight Lines?

A Southeastern Freight Lines employs approximately 20+ people.


Q Is there a key contact at Southeastern Freight Lines?

A You can contact Todd Herbert at 919-781-7460.


Q How is Southeastern Freight Lines rated?

A Southeastern Freight Lines has a 4.1 Star Rating from 69 reviewers.

Key Contacts

image
Todd Herbert
Owner


Ratings and Reviews
Southeastern Freight Lines

Overall Rating

Overall Rating
( 69 Reviews )
40
14
5
2
8
Write a Review

Zach wight on Google

image Driver was rude and did not want to help unload. Had to drive to the terminal and pick up my "delivery". Took us less than 5 minutes to load everything onto my trailer. Not sure what was so hard about that. Ill never use them again


Roger Earley on Google

image Great place work been there 28 yrs


Olga Builds on Google

image This company is absolutely horrendous, terrible to work with, and extremely unprofessional! They took over my order from another freight company to deliver it locally. They called to schedule the delivery. The first agent I spoke with (Cassandra/Cassania?) came up with multiple reasons why the order could not be delivered, stating my driveway was too long, asking multiple times if I could lift the boxes from the truck, and ultimately stating that the delivery cannot be made at all because I live in a cul-de-sac (of note, I live in a normal residential street). Meanwhile, another agent scheduled the delivery for later in the week.
The first agent called me back and yelled at me for having a delivery date scheduled, stating that she confirmed with her manager that the delivery cannot happen. When I told her that Ive had multiple trucks deliver heavier orders to the area with no issues, she rudely said congratulations, and proceeded to tell me they cant deliver the order and are working with the freight company to have another company make the delivery. When I asked why they picked up the freight at all, knowing they could not deliver it to a standard cul-de-sac address, they said it was a mistake.
The next day, another agent in their office called me to ask me the status of the delivery, and after some back and forth, she transferred me to the first agent I spoke with (Cassandra/Cassania). Cassandra told me to stop calling and harassing them because it was out of their hands. I told her that they were the ones who called and harassed me, at which time she said that was their mistake and nobody from their office will call me again. She also said on two separate occasions that this fiasco was all my fault because I called the company back before waiting for a callback from her.
Ultimately, the company said there is no way they can deliver the order and they have no truck to accommodate the delivery. I had to rent a truck myself and drive to pick up the order from their location. The whole order easily fit into a cargo van.
I am truly appalled with this unprofessional and thoughtless behavior. Southeastern Freight is the worst company I have ever dealt with, and I would not recommend them to anyone. I cannot believe this company calls itself a trucking company and cannot effectively deliver a load that easily fits into a cargo van into a normal residential street.


Jay Wade on Google

image


Oriana Ortiz on Google

image


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Overall Rating

Overall Rating
( 69 Reviews )
40
14
5
2
8

Write a Review

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