Copart - Kansas City East

Joy Nyaoga _{on Google}

Apr 6th, 2023

Recently I had a bad experience with one of the sub contractors for towing services. The Driver has no skills whatsoever for unloading the vehicle he dropped and broke the right cv axle and left control arm . he was so rude I have the picture of before and after . The Towing company is Rapid towing . I do know understand why they even hire people with Zero experience to unload and load the cars.??? Worst experience

L Wilkinson _{on Google}

Apr 4th, 2023

They obviously dont want to sale too many cars. Probrably why thier nasty lot is overflowing. Front desk lady is horrible.
Edit. Just got off the phone with michelle. She was very helpful, patient and an asset to this company. The woman on the right of the two cubicles at front, needs to be reprimanded for her attitude. If you dont like your job, quit. Please!

Robert Camara _{on Google}

Feb 14th, 2023

I was a regular customer and I speak for those who share the same problems I have at the KC location. I am a rebuilder and need to look at the vehicle I am buying because the pictures are not accurate and don't show everything. 1st of all they don't allow you to look at the car which is problematic. I should decide if I need to spend more money on frame damage, engine damage or a BAD transmission. They basically take that decision factor away from you. When you show up they immediately shut you down and say no to viewing a vehicle. Other COPARTS have a very well organized system for viewing a car except Kansas City KS. When I'm there I see these young STAFF WORKERS on their cell phone and putting stuff in a microwave to eat not really working. If you don't believe me just show up and everything I wrote here will be validated. They don't care about you or customer service. The young black female that works the counter has terrible people skills. She is usually the only one at the counter while the waiting room is packed. Another critical factor is that they took away the seating. If you have physical limitations you have to stand in their lobby for hours. I have screws and rods all over from 4 combat tours, I have told them I can't stand for long periods of time, I also asked for a chair to sit on and they looked at me like I'm crazy.
I read the last post that was given 5 stars. My question is why everyone is not given the opportunity to view a vehicle? why special treatment to that individual. That raises some serious red flags. Money has no color it's all green. LET PEOPLE SEE THESE DAM CARS AND SHOW THEM ALL RESPECT. You will see that the cars will sell like crazy! FIRE THE MANAGER AND GET NEW STAFF!!

Alex Bratkov _{on Google}

Feb 4th, 2023

My worse Copart Experience Yet
Would never recommend anyone else to purchase a vehicle from this location
- Waited 4 Hours To Get Loaded just to be told that the general manager is refusing to Load the vehicle that I purchased
- Thanks to that Dirt Bag General Manager I Wasted my whole day at Copart and spent $300 On Towing Service to get it loaded
- General Manager Name Is Jeffery i cant believe they put such a Unprofessional And Disrespectful Human being to run this location
- I contacted Customer Service and will be anything in my Power To inform people about this TERRIBLE Experience

Sobir Sodikov _{on Google}

Jan 25th, 2023

No problem with forklift guys. But the lady at kiosk unprofessional she doesn't know shis job. Was there 01.23 for pickup the vehicle