Sunglass Hut

Great staff, had what I was looking for in stock and they made sure I got the proper fit. Id shop there again.
Feb 23rd, 2024

Aurora gave amazing service and had a ton of knowledge about the products we were looking at.
Dec 17th, 2023

Was purchased a set of sunglasses for my birthday, did not fit my face. Never worn. Have original receipt, wanted refund or store credit, said no, would only exchange. Glasses are mint
Oct 8th, 2023

I visited the 200 E Via Rancho Pkwy, Ste 227, Escondido, CA 92025 on 1/20/2024 to return a pair of sunglasses. I had purchased the sunglasses on 12/23/2024, and I want to highlight that I have never worn them. The sunglasses are in impeccable condition, and I have the original box and sunglass carrier, ensuring that everything is in its original packaging. To my surprise, the store associate, informed me that the return couldn't be accepted due to a supposed scratch on the sunglasses. When I asked her to show me the scratch, she contradicted herself, stating there was no scratch but a dot on the lens. I am perplexed by this inconsistency and find it unfair that my return is being rejected for an issue that seems to be non-existent. I have been a loyal Sunglass Hut customer for years and this experience has left me disappointed. I believe in the quality of your products and the customer service that Sunglass Hut is known for.
Jan 17th, 2024

Esmeralda he is very kind and he explained everything I needed to see perfectly.
Aug 30th, 2023