Chamber of Commerce

      JCPenney

      ( 468 Reviews )

      JCPenney
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      Hours

      Thursday:
      11:00 AM - 7:00 PM
      Friday:
      11:00 AM - 7:00 PM
      Saturday:
      11:00 AM - 7:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      11:00 AM - 7:00 PM
      Tuesday:
      11:00 AM - 7:00 PM
      Wednesday:
      11:00 AM - 7:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.1 - (468 reviews)
      228
      146
      49
      25
      20

      About
      JCPenney

      JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Zanesville, OH to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.

      Contact Info

      Vidoes

      Payment Methods

      • AMERICANEXPRESS
      • CHECK
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for JCPenney?

      A The phone number for JCPenney is: (740) 454-3201.

      Q Where is JCPenney located?

      A JCPenney is located at 3575 Maple Ave, Zanesville, Ohio 43701

      Q What is the internet address for JCPenney?

      A The website (URL) for JCPenney is: https://www.jcpenney.com/locations/oh/zanesville/clothing-stores-zanesville-oh-1589.html

      Q How big is JCPenney?

      A JCPenney employs approximately 20+ people.

      Q What days are JCPenney open?

      A JCPenney is open:
      Thursday: 11:00 AM - 7:00 PM
      Friday: 11:00 AM - 7:00 PM
      Saturday: 11:00 AM - 7:00 PM
      Sunday: 12:00 PM - 6:00 PM
      Monday: 11:00 AM - 7:00 PM
      Tuesday: 11:00 AM - 7:00 PM
      Wednesday: 11:00 AM - 7:00 PM

      Q How is JCPenney rated?

      A JCPenney has a 4.1 Star Rating from 468 reviewers.

      Hours

      Thursday:
      11:00 AM - 7:00 PM
      Friday:
      11:00 AM - 7:00 PM
      Saturday:
      11:00 AM - 7:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      11:00 AM - 7:00 PM
      Tuesday:
      11:00 AM - 7:00 PM
      Wednesday:
      11:00 AM - 7:00 PM
      Nearby JCPenney Locations

      Ratings and Reviews
      JCPenney

      Overall Rating

      Overall Rating
      ( 468 Reviews )
      228
      146
      49
      25
      20
      Write a Review

      Matt Goslin on Google

      image

      Business Response on Google Feb 29th, 2024
      Hello Matt, Thank you for the four-star review. We know that there are many choices out there, and we're glad you chose us! We look forward to seeing our valued customer again soon!

      Shelley Funk on Google

      image

      Business Response on Google Mar 2nd, 2024
      Hey Shelley Funk! Thank you for this amazing 5-star review! We are so glad you had a wonderful experience!

      Bill Albright on Google

      image Great service decent prices but a little high descent selection

      Business Response on Google Mar 10th, 2024
      Thank you for the great rating & honest review Bill, we never want price to be an obstacle to shopping with us at JCPenney. We always have the best coupons & promotions available both online at JCPenney.com & in store. Don't forget to check out our clearance section for up to 80% off our regular prices, we have added a link below for your convenience:

      Adrian Harris on Google

      image Paid 100 dollars for 2 button up shirts. Poor help, had to find help. Got to the checkout to pay and she wanted to have a conversation with someone else

      Business Response on Google Feb 25th, 2024
      Hello Adrian! Thank you for taking the time to write this review and making us aware of your store experience. Poor customer service will not be tolerated and is unacceptable and we will notify store management immediately so this doesn't happen again. When you get a chance don't forget to take a peek at our Makeup Makeover Event, in addition to our Biggest Jewelry Sale Spectacular with chances of 50% off. We hope to see you again and have a great rest of your week.

      Nathan Dyer on Google

      image Bought necklace online to pick up at store. Didn't even leave counter and opened box necklace was broken. Then charged my card aging for another one, and won't get refund for 7 days. Necklace was broken didn't leave store or counter lady watched me open box and was broke. Just sad way to do business.

      Business Response on Google Jan 9th, 2024
      Hello Nathan! We're sorry to hear about store pick up experience. Please give us a call at 1-800-322-1189 or reach out to us on chat so that we can gather more information and assist you further. We appreciate you being a valued JCP customer and hope you'll give us another chance to make things right for you. Thank you, and we look forward to seeing you again soon!
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      Overall Rating

      Overall Rating
      ( 468 Reviews )
      228
      146
      49
      25
      20

      Write a Review

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