Direct Floors

JZ Pagojus _{on Google}

Feb 18th, 2023

BEWARE OF THESE SCAMMERS!! STORE IS CLOSED!! My parents purchased floors from this store and never received them. They are not answering phone calls and the store is closed and empty!

Ken _{on Google}

Feb 16th, 2023

Placed order for flooring with install and paided for. Dealt with Tony Wrenn. After numerous calls and texts on setting up install date was told out of business. Alias Anderson flooring, Downers Grove. BEWARE

Jeff R. _{on Yelp}

Feb 12th, 2023

Ordered some tile for what we hoped would be a quick renovation of a powder room. We thought we'd be taken care of by a smaller local store instead of a big box chain but could not have been more wrong. They took our money and have been stringing us along on our order status for 2 months and now have completely gone dark (not responding to any emails and the phone stating they are closed due to an unforeseen circumstance). I drove past the physical location and all the lights were off and the doors were locked. We reached out to the manufacturer of the tile and they are saying they have no orders from Direct Floors and this is essentially all a scam. WATCH OUT FOR DIRECT FLOORS AND ANDERSON FLOORING! I don't think I'll ever get a response from them.

Tim R. _{on Yelp}

Feb 8th, 2023

My wife and I trusted Direct Floors with $20,000 and the outcome of our condo renovation project.  They took the money from Synchrony Bank, never delivered the flooringeven though the materials sat unpaid in an Addison warehouse, tried to pickup the order without paying for it and were denied, and lied on multiple occassions about what was going on - finally blaming the flooring manufacturer for all the problems and stating the order was in Michigan still.  The next day they went dark and continue to be unreachable to date.  Today they hide behind the cover of lies and financial problems and will probably come out of the situation whole and doing business as another company - taking money and lying to other unsuspecting individuals who are foolish enough to place their trust and project with then.  Good luck if you trust a company like this.  It is a shame that companies like this can exist and flourish today - this also goes for their apparent owners:  Anderson Tile and Flooring in Spring Grove, IL.  The only people hurt here are a reputable banking institution, my contractor, and my family but people like this don't worry about others they only care about themselves.  Hopefully they read this and do what is right but I am not holding my breathe.  What a shame.