Fifth Third Bank & ATM

Tor Garvey-pettersson _{on Google}

Dec 15th, 2021

Never have a I felt so belittled by a person. Let alone the Branch manager of an establishment. mr Rafael Rios made me feel like an idiot for wondering why my regular paycheck was being put on hold for over 2 weeks. This also meaning that my check deposited on December 15th wont clear til after Christmas ruining my families holidays. So instead of trying to explain exactly why my paycheck was being put on hold, or letting me cancel the transaction to go cash my checks in person, he told me they dont want my business and to close my account when the checks clear DONT BANK HERE. The branch manager is extremely unprofessional and rude.

D R _{on Google}

Nov 19th, 2021

Went to make a deposit and put in about $75. The machine couldnt read a 20 and a 1 and gave it back. I resubmitted the 20 and it took it. It wouldnt accept the 1, so I kept trying but it wouldnt take it (brand new bill). It asked if i wanted to cancel the transaction and i said yes. It then only gave me 20 DOLLARS BACK! I am on a budget right now and needed that money so I can open a storage for my move out. Its all the money I have, and the teller just told me to call. I had no ticket and no proof of how much I really put in there. $50-60 that ATM ate.

Makenzie Campbell _{on Google}

Oct 21st, 2021

Worst banking experience of my life at this specific location. Been with 5/3 for a decade and never experienced such poorly trained, rude and just downright unhelpful and useless staff. Avoid this location at all costs.

hector martinez _{on Google}

Oct 10th, 2021

I went to the bank this morning to do transactions and an employee start having issues with me for no reason waiting in front of the door and I dont know if it was my work clothes that she felt some type of way so I went inside after they were open and the maneuver Rafael was really mean to my father and I threatened me to close my account if I left a review show

the alienated earthling _{on Google}

Aug 20th, 2021

Been on the phone since morning till noon. simultaneously on the chat. they dont pick up my phone or reply to my emails. worst service ever. stay away, I missed my university fee deadline and got fined. received no help from them. worst. stay away!