Saloom Furniture Co., Inc.

Carol Krusemark _{on Google}

Jan 15th, 2022

After seeing the other reviews here, I just had to share my experience. We bought a Saloom dining set from LaChance in Gardner, MA in 2013. Here it is in 2022. I'll admit that I keep it covered, as the top is prone to small dents if used casually. That's the price you pay for buying hardwood furniture. It's an investment, and you have to take care of it. The pieces are solid and the craftsmanship is impeccable. I love it, and would buy it again, as well as other products from Saloom.
Word to the wise, though: don't bother with the maintenance and repair insurance policy offered at time of purchase (not a Saloom product). It's a racket and they will find a way to not make repairs.

Devan W _{on Google}

Mar 20th, 2021

Dont EVER work for these people so rude and inconsiderate. Fired my boyfriend because he was late one day for having a car issue. Keep in mind they just hired him he was there everyday for 2 weeks straight and the one day he has an issue they dont give a damn. They needed urgent help and he gave that. Apparently urgent help isn’t actually needed. Waste of time.

Daniella Miele _{on Google}

Jan 17th, 2019

I ordered a custom made dining room table from Saloom. I live in PA so picked the color/finish based on a wood sample from a local store. The color of the table I received was completely different and not what I wanted. Their customer service was terrible. There was no attempt to resolve the issue or solutions offered. That is not the type of service I would expect after paying $3,000 for a table (no chairs).

S. Rachelle Case _{on Google}

Jun 9th, 2018

I love working here! Its a Great place to work. The work isn't easy but the Saloom's and the people who work there are amazing. I would rather do hard work with fun co-workers than to dread going to work everyday.

Joe Zhang _{on Google}

Jan 24th, 2020

Warning – seriously consider if you want to buy furniture from them. I bought a dining set of $2500 from them about 6 years ago and now the chairs are look like this after normal use. The problem started within 6 months after the purchase – paint of one chair slightly peeled off. We are not sophisticated in furniture and thought it is because we did not maintain it well. With the time passing by, all chairs are no longer presentable so we decide to ask a repair shop for a quote. Surprisingly, we were informed that the chairs are not properly painted (or they use the wrong paint/finish). We contacted Saloom immediately and the owner acknowledged that the finish is not properly done. However, after knowing that the chairs were sold 6 years ago, they refused to provide any repair services as they only provide 1 year warranty. We are extremely disappointed as we feel we would be better off buying a cheap set of 400 dollars from any furniture store. Do not hope to keep any furniture from Saloom in good condition given that how they treat their furniture and their customers. Service: Desks