AmeriGas Propane

Richard Duquette _{on Google}

Mar 17th, 2024

I am a new customer and had a difficult time reaching a person to order propane as a new customer. The automated call center is substandard. When I finally reached a customer service representative to open an account and get my gas delivered, the bill came with the prior owner's name. It also had a late service charge. Again, I had to deal with the automated call center before I could talk to a real person to straighten out my account.

Jessa Miller _{on Google}

Mar 15th, 2024

I have fuel assistance I've called and called and it still says I have a balance all the people I have talked to do not seem to know what they r doing and Noone is in the same page its extremely frustrating

Olesea Econom _{on Google}

Mar 8th, 2024

until this year that company was OK, this year it started to disappoint me, they made deliveries where was written ,,start at 20 % and finish at 80%" but really was more 20% and less 80%! ....When I called them and tell that in my tank you not delivered until 80% but 75% and I have a proof, I did a picture after your delivery. They told ,,sorry we will return money for 5% to your account" .it pass more weeks and they haven't sent or returned anything...when i called them they don't know, why it happened .......other situations was when my husband can't delete online account and call them and told that I moved and cancel please this account, ok next 10 work days we will send you confirmation ....after some weeks they made automatic delivery with my husband name again!

Becca F _{on Google}

Mar 7th, 2024

Very poor. Person did not answer my questions. Was clearly reading from a prompted answer. Kept saying the same line over and over.

Ede Stallmann _{on Google}

Mar 2nd, 2024

Only negative experience is I needed to explain my unique situation how I manage my deliveries on my own so I shouldn't be charged with all other fees. Last time I think I was understood so hopefully won't need to call again. Persons I talked to on the phone were very helpful and nice by the way. Good job..