William M. Schneider, D.D.S.

VICKI AND LOU VASCONI _{on Google}

Mar 18th, 2024

Our family has been seeing Dr. Schneider for over 25 years. He is a great dentist. Gentle, personable and professional. He has a consistent team in his office, which makes going to the dentist like seeing old friends. Through fillings, crowns, Invisalign, and a child's first dental appointment (and beyond) we have been SO happy with Dr. Bill and his great team. Thanks!!

Joy Danzig _{on Google}

May 31st, 2022

I requested a visit to Dr. Schneiders office on July 1 because I was having pain in my gums for over a week in an area behind my lower teeth. I was relieved when Jeanette in the front office made time for me to be seen right away. Dr. Schneiders exam and an X-ray relieved my concerns that the gum had was lacerated at the surface but there was nothing deeper than that.
I have great confidence in Dr. Schneider s care; he is our family dentist. He explains his findings clearly and I trust him to take the necessary steps to ensure my dental health as well as relieving any worries I may have.

Tigran Ter-Stepanyan _{on Google}

Aug 4th, 2022

The positive:
The hygienist (Kristina, I believe, was her name) was great. I don't think I have ever received such a detailed cleaning before. Dr. Schneider is good as well. He is knowledgable and professional.
The negative:
Now the reason why the practice is receiving a single star...
Every other dental practice I visited, the process was as follows. There was a general checkup, after which I was provided a treatment plan with estimated out of pocket costs based on my insurance coverage, so I could plan my next visits accordingly. This is not the case with this practice. We did briefly discuss the current issues with Dr Schneider, but this was after my dental cleaning, and I was not able to register every single issue he described. I explained to him that I was not able to register everything and asked for a treatment plan based on our discussion, and he assured that I will receive one and that I just needed to ask for it on my way out from the front desk person. On my way out, when I asked for it, I was told that it will be available before my next visit. During my next visit I have not receive anything, so I ended up on the dental chair without any idea on what will be treated and whether my insurance will even cover it. This went so far that in the middle of the procedure, I had to check with the doctor whether my insurance will cover everything we were working on. This put me in a very uncomfortable position, which could have been easily avoided if the billing person provided me with what was requested. After that appointment, I asked once again for the treatment plan with estimates for the remaining work, and this time the doctor himself walked to the front desk and asked the person to make it available to me. Well it has been three weeks and I still have not received anything. I had to call and cancel my remaining appointments due to this and the same person did not even bother to ask what the reason for the cancelation was. Instead they told me "not to worry and that someone else will take the spot", hinting that they did not really care if I would or would not stay with the practice.
In addition to the above, with other practices, I always paid my portion upfront, before the treatment. This is not the case with Dr. Schneider's practice. It just seems, the way the billing and the insurance is being handled in this office is in a super old fashion way. This leaves a huge risk of ending up with an unpaid claim and I am not comfortable with this at all.
After my first visit, I was so excited that I even recommended my friend this practice, but when they called to check their insurance situation, they were told to "call and check it with the insurance company themselves". When my friend asked if this was not something that they should be doing, the person reluctantly and with an attitude asked for my friend's insurance card to be emailed and provided semi assuring information. Needless to say that my friend decided to pass on the practice altogether.
Overall, this is very sad, because the doctor is good as well as the hygienist, but the front desk and the billing leaves much to desire. Because of this the practice lost at least three patienents from my side, including my wife, myself and my friend, who could not even get his insurance situation clarified with them. I wish I knew this, that way I would not spend my last Xray and checkup in this practice and be forced to look for someone else afterwards.