Holiday Inn Express & Suites Evanston, an IHG Hotel

Richard Sanchez-Tern _{on Google}

Mar 31st, 2024

Rooms: We stayed one night (checked in) on Friday, and checked out on Saturday morning, but on Sunday morning my wife started to feel something on her neck, it has been a week, she got a bedbug rash , a severe rash, we called to complain and the manager said We dont have that kind of issues he is a big fat LAIR
They should start doing a better room cleaning!!!!!
This is a big dissatisfaction and disappointment!!!!

Michael Nielsen _{on Google}

Mar 23rd, 2024

Everything was great.

dan smith _{on Google}

Mar 10th, 2024

Another Holiday Inn with non working TVs. It's 2024 and they can't have working TVs. Unbelievable

Paul pritchett _{on Google}

Mar 6th, 2024

Had a 2 day training course. Needed a room for 1 night. My furnace quit warming sometime in the night. I told the front desk the next morning, they said they would have it looked at.

Chris Katzl _{on Google}

Jan 30th, 2024

Very nice hotel and the bed was very comfortable. Of necessity, I stayed in a handicap room. They made sure that there was a shower bench in the room for me. However, the toilet was standard height rather than the higher level for the disability needs. That would have been OK if they had a riser or commode to put over it but they did not. That caused problems in the middle of the night. No emergency call light either.
Food & drinks: Their breakfast omelet was good but no gluten-free options that we could see.
Noteworthy details: Very good Japanese restaurant across the street...The Ichiban. They also have a hibachi grill meal area. Lunches are a lot less expensive.
Jody's diner is also a very good mom and pops place in town.
They have a very good all day breakfast with fry bread/scones as a toast option.