Fray Boutique is a women's clothing boutique located in the heart of downtown Oconomowoc. Specializing in handpicked pieces for women of all ages. We look forward to sharing our store with you!
Contact Info
Payment Methods
Cash
Questions & Answers
Q Where is Fray Boutique located?
A Fray Boutique is located at 132 E Wisconsin Ave, Oconomowoc, WI 53066
Q What days are Fray Boutique open?
A Fray Boutique is open: Thursday: 10:00 AM - 6:00 PM Friday: 10:00 AM - 6:00 PM Saturday: 10:00 AM - 5:00 PM Sunday: 12:00 PM - 4:00 PM Monday: 10:00 AM - 6:00 PM Tuesday: 10:00 AM - 6:00 PM Wednesday: 10:00 AM - 6:00 PM
Q How is Fray Boutique rated?
A Fray Boutique has a 4.7 Star Rating from 25 reviewers.
I love going into this boutique! They are constantly rotating in all the new things! Sometimes I just like peruse because the space is so cozy and welcoming. Morgan has created such a lovely space for downtown Oconomowoc! Highly recommend for all your styling and gifting needs.
MKE Plane Spotting , The Guy From Youtube on Google
Kelsey Van Handel on Google
I came in on Monday with limited time to find a dress for a wedding this upcoming Saturday. I actually had been eyeing one I saw on their Instagram but didnt end up loving it once I tried it on. The owner offered to pull some options for me and even gathered some from the back that werent yet on display. I fell in love with one and appreciated the extra help as my one year old son still must learn to love shopping. :) Thank you!
Business Response on GoogleSep 14th, 2023
Kelsey, thank you so much for your kind review! So fun helping you and your little shopper, he did a great job! So glad we could find a dress for you 💕 Thank you for shopping local at my shop!
Rowyn Brown on Google
Went to the store on a slow Thursday. Two sales people couldnt answer questions on sizes. I was assured that I could return items within 30 days if unworn after explaining that Im over buying for a photo session. Went to return and was told in-store credit for all returns. I explained this wasnt shared with me and asked that it he escalated so others dont run into the same issue. After defending what happened by showing me a small clear sign with small black writing and the writing in my receipt, I explained that those things arent visible until after purchase. I was then told it was probably during fall fest and there are new people. All I was looking for is that they acknowledge it would be best for all employees to tell customers and share it with leadership. In the end, an apology was issued, but after defending their store and saying its my fault for not seeing the clear sign/receipt, I found it not to hold much weight. Clothes are too high price to not have better customer service.
Business Response on GoogleOct 1st, 2023
Hi Rowyn, so sorry to see your negative review come through, I wish you would have reached out to me a different way as I’m sure you know how much it affects small businesses giving them such low reviews over a policy that has been in place since the day I opened 5 years ago. I do have a new employee that just started this week, so you may have worked with her, she is still in training but all of my employees are to tell EVERYONE the return policy at checkout so they are clear on the policy in place. If you’d like to address this further with me I am happy to do so. You can email me at [email protected]
