AT&T Store

Bear Hunter _{on Google}

Mar 17th, 2024

Assistant was prompt and courteous Great experience!!!

Erin Cano _{on Google}

Jan 12th, 2024

Having issuing with my account since i came here in November. After walking in and getting help from an associate, he stopped and said he had to help someone else because they had an appointment, but he would still be helping me. I was patient and let him do his thing, but he input my address incorrectly and shipped my new iPhone 15 there. AT&T has tried to charge me full price multiple times for this phone even though it was returned to the sender. Ended up having to PAY to open a new line, to get this fixed when I had my previous number for 18 years. I was also told my bill would stay the same, its now $20 higher. He also added my email to someone elses account, now I get their monthly bill and account number sent to me. Tried going back to the store for help and the manager just kept trying to push their WiFi on me. Ended up calling customer service multiple times to get billing fixed, spent over 2 hours on the phone at one point to fix billing from charging me $300/mo and they were also unable to remove my email from the persons account that continues to send me their personal information.