Nelson's HomeTowne Recreation

( 143 Reviews)
Nelson's HomeTowne Recreation
1700 US-14
Janesville, WI 53545

Hours of Operation

  • Wednesday: 10:00 AM - 6:00 PM
  • Thursday: 10:00 AM - 6:00 PM
  • Friday: 10:00 AM - 6:00 PM
  • Saturday: 9:00 AM - 5:00 PM
  • Sunday: Closed
  • Monday: 10:00 AM - 6:00 PM
  • Tuesday: 10:00 AM - 6:00 PM

Chamber Rating

3.9 (143 reviews)
83
24
7
3
26

About

Nelson's HomeTowne Recreation is located at 1700 US-14 in Janesville, Wisconsin 53545. Nelson's HomeTowne Recreation can be contacted via phone at (608) 758-4444 for pricing, hours and directions.

Contact Info

  •   (608) 758-4444

QUESTIONS & ANSWERS

What is the phone number for Nelson's HomeTowne Recreation?

The phone number for Nelson's HomeTowne Recreation is: (608) 758-4444.


Where is Nelson's HomeTowne Recreation located?

Nelson's HomeTowne Recreation is located at 1700 US-14, Janesville, WI 53545


What days are Nelson's HomeTowne Recreation open?

Nelson's HomeTowne Recreation is open:
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM


How is Nelson's HomeTowne Recreation rated?

Nelson's HomeTowne Recreation has a 3.9 Star Rating from 143 reviewers.


Hours of Operation

  • Wednesday: 10:00 AM - 6:00 PM
  • Thursday: 10:00 AM - 6:00 PM
  • Friday: 10:00 AM - 6:00 PM
  • Saturday: 9:00 AM - 5:00 PM
  • Sunday: Closed
  • Monday: 10:00 AM - 6:00 PM
  • Tuesday: 10:00 AM - 6:00 PM

Nelson's HomeTowne Recreation Reviews

Overall Rating

Overall Rating
( 143 Reviews)
83
24
7
3
26
Write A Review
Estaban Moreno
Sep 24th, 2021


counter cab
Aug 10th, 2021

It was very good


Anthony Morris
Aug 5th, 2021

Vary helpful and the local 🍯 good.


Tracy Howard
Aug 1st, 2021

We were not at all happy with the service we received from Nelson‘s. We bought a new home that has a pool and as first time pool owners, we had no clue what we were supposed to be doing. I called Nelson‘s and explained we were interested in someone coming to explain the equipment to us and show us how to maintain the pool. They asked if we wanted the pool “opened” and although I knew the previous owner was currently using it, I said that would be great but I wanted to make sure we also got some “training”. I figured we could see what they do, they could make sure the equipment was all working properly, etc. I was excited when they seemed friendly and eager to do that. The day of the appointment came a couple weeks later and two kids showed up with 4 gallons of chemicals. One of them dumped all 4 gallons in without explaining what any of it was and not testing the water first to see what it even needed. My husband went with the other one over to the equipment and started asking questions about what the pressure on the pump should be how often we should backwash etc. and received very vague answers. My husband is a mechanic and already knew the basics but wanted specific information. There was one piece of equipment he wasn’t familiar with so he asked what that was for and it turns out it’s a salt chlorine generator. We didn’t know anything about how that works but the kid said it didn’t seem to be working so he couldn’t explain how to use it. We didn’t even get vague answers for that, nothing useful. We did ask that they take measurements so we could replace the ripped canvas on the automatic cover. They said sure they would do that and someone would be in touch with a quote for the replacement cover. They left and we figured we would do our own research and figure it all out ourselves. Then the next day the bill hits my credit card and I found out I was charged almost $400 for that 20 minutes of useless time. We stopped at the store the next day with a water sample and I asked if I could get an itemized bill to see what I paid for. I was told that was the standard opening fee. I said the pool was already open, they did absolutely nothing except put 4 gallons of unknown chemicals into it and we didn’t get what we had asked for - some training. The guy at the desk was totally unapologetic and just said I should call and speak to some woman on Monday if I had more questions. I went to the back to have my water sample run and the advice was that I should add about 180 pounds of salt! I asked if I was supposed to add salt to a chlorine pool and the high school student who was working seemed absolutely befuddled and said oh, no , if it’s chlorine you don’t add salt to it. I left at that point and haven’t (and won’t) be back. Oh, and we’ve never been contacted to follow up on the pool cover. I have no idea if they can’t or just don’t want to provide a quote. In any case, we’ve moved on and they lost what could have been a lifelong customer.


Nick Stroik
Jul 28th, 2021


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Overall Rating

Overall Rating
( 143 Reviews)
83
24
7
3
26
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