Comcast Service Center

Sherry Pauley _{on Google}

Feb 4th, 2024

Excellent!

Cathy Brandt _{on Google}

Nov 9th, 2023

Cannot speak to a LIVE person no matter what you do!! This isnt helpful in solving your issues!!

Colleen _{on ChamberofCommerce.com}

Sep 18th, 2023

You can't talk to a human on the phone without first resetting your cable box which does not need resetting. I have a simple question to ask and I have to drive from Barboursville down to the West End of Huntington in order to ask a simple question. I'm looking into other places to get service.

John Goodall _{on Google}

Sep 3rd, 2023

Awful customer service. The agents lie to you. I called to get the affordable connection program since I am unemployed at the moment. Never could get them to take my approval info. They just wanted to push all the gadgets they could on me. I had their service for less than a month and it kept getting shut off. 3 times in less than a month. Finally they said I owed a past due bill from years ago. Don't think it was even mine. I was working on the road traveling and never home for years. Why would I want Cabell tv when I was never there. They are such a headache to deal with I finally said to just cancel the service. It was down more than running anyway.
Contacted the link below. Complete waste of time. Couldn't even verify old account as mine so they wouldn't even discuss with me. They did try to charge my card for that money again though. Wow;!!!!!! Unbelievable. Sure enough to try to take my money for it but won't even discuss it with me because they can't verify it as my account. Had to type that again it's so unbelievable. Another 2+ hours of my life taken by Xfinity.

Caitlyn Foster _{on Google}

Aug 28th, 2023

Ive been calling for weeks because I canceled my service and they have still taken over $200 out of my account. Ive spent hours of my time listening to a robot talk about unhelpful things, then when an actual human answer the phone call gets disconnected.