Moorehead Insurance Agency

James Raymond _{on Google}

Apr 2nd, 2024

JOHN MOOREHEAD Immediately remove my information form future solicitations DO NOT EMAIL OR CONTACT ME through other agents or I will report you for harassment.
Do not respond to this email just leave me and my family alone!!
I've had Farmers for a few years now and back a few months ago I got burned so bad by a Agent known as John Moorehead. It all started this past summer when I moved to Washington. After getting my insurance set up I received a letter explaining my service was being canceled because they couldn't verify my vehicles housing .address called my agent right away and asked what's going on and was explained it was a simple mistake and it would be handled in a timely manner. In july I was late with a payment and called set up a payment plan with John and thought everything would be good half this week half next. However next week came and I noticed the payment didn't go though my bills always get paid I contacted him left a message explaining the situation and proceeded to go on about my day no response. In August my account was closed due to not providing a housing address I called again and was told no it would be taken care of. By the end of the month I had paid over 700 dollars with no explanation except from customer service blaming Mr John Moorehead saying it was allowed to close and was reopened causing a reinstatement fee for my account over the next few months my bill kept fluctuating I called and asked what was up again no resolution I called customer service again and turns out John was to blame again. If I was you I'd stay away from this company farmers good company but MOOREHEAD INSURANCE is a waste of time they lie steal your money and claim its extra fees unrelated. In 6 months of having them I had already paid over 2000 dollars for a service that would have only cost me half if paid in full. No accidents no tickets no problems just poor service from Moorehead insurance.

Rosie Mattich _{on Google}

Feb 13th, 2024

Just joined with farmers in the past 3 weeks, so far everything is wonderful. Mr. Moorehead has been great to work with. He even went above and beyond for me today. Thank you for being what I thought an agent should be, helpful, attentive and great customer service.

Melissa Leclaire _{on Google}

Aug 23rd, 2022

Bobby was wonderful just a phone call to get 6 months of rental insurance.

Eric Tuttle _{on Google}

Oct 6th, 2021

Very personable, reliable, and great communication! He and his agency gets back to you in a timely manner and always gave the best advice. Knowledgeable in the insurance industry and will get the job done. 10/10 would recommend to anybody!