Snap Fitness Spokane (Northtown Square

Darrick Brown _{on Google}

Mar 17th, 2022

Treadmill has been broken for over a year
The upholstery on 80% of the equipment is damaged badly with red ducktape used as a bandaid.
Mirrors are dirty and foggy I had to use a wet towel to wipe a portion off so I could use the Mirror clearly
For $60.00 a month that I pay its definitely not worth it..

Jacquelyne Guerrero _{on Google}

Feb 24th, 2022

I have been a member of Snap Fitness for a few years, but I used to attend the Indian Trail location, which was great. I moved to the Northtown area, and naturally transferred locations. This location unfortunately is just not up to par with the other gyms in the area, and is severely lacking in attentive staff. They only have 2 treadmills, one of which has been "broken" for shocking people (the front desk girl's words, not mine, she actually said they have footage of the treads electrocuting users) for over 6 months, and the other which also shocks people has now broken within the last month. When the latter was up and running, I sent a couple of emails in about the electrocution happening on the tread, and never got a response. I made it a point to go in when they were staffed, and physically showed the front desk girl the marks on my hand and wrist where the treadmill had shocked me, and all she said was "uh huh". Perhaps she was annoyed because maybe I was not the only one to point this out, and it was getting old, but in that case it should have been clear that it was a serious issue that they were doing nothing to fix. The front desk person was kind when she first started, and would greet my partner and myself each time we arrived, but after me bringing this to her attention, she has not acknowledged our presence in the gym since. This is incredibly unprofessional. Paper towel holders are constantly empty as she sits on her phone at the front desk, bathrooms are not clean, and another gym member has actually taken it upon himself to vacuum the space, as it appears she does not. Aside from the front desk girl, I believe the owners are quite distant and this is another reason why equipment is not kept up to date or repaired in a timely manner. The tread that broke 6 months ago as well as the tread that broke a month ago are both still not in commission.

nathan wright _{on Google}

Feb 20th, 2022

Front desk girl is rude and hardly ever there. As stated in a review here from years ago, treadmills shock users and staff and owners don't care even though people get hurt. Other equipment is pretty old and they could use upgrades. Kind of dirty, i've actually seen members vacuuming the gym while the front desk girl sits on her phone. You get what you pay for.

Annalee Stockton _{on Google}

Feb 14th, 2022

Beware. Super spreader event going on here. No one wears masks, including the front desk lady who has a bad attitude. Machines are constantly broken with no plans of repair despite the money everyone pays to use them.

Megan Lucas _{on Google}

Feb 14th, 2022

RUDE STAFF, BROKEN EQUIPMENT, NO MASKS!!