U-Haul Storage of East Spokane

Dawn Barry _{on Google}

Apr 3rd, 2024

I have been calling to see how much a 10 X 15 storage unit would be so I finally hit 3 she then transferred me over to some 1 who could help me an I was hung up on so if I can't get a price to rent a storage unit I doubt I could get a 1 to rent

machelle grillo _{on Google}

Apr 2nd, 2024

Sat at the propane thing with hitting the button a few times. Finally, the guy who got me propane last time comes out and says I'm sorry but the propane guy went home. We can't help you after me. I sat here for like 20 minutes so I'm pissed so they lost my business and now I'm angry
U-Haul storage of East Spokane customer service sucks

Dora Gregory _{on Google}

Mar 5th, 2024

From the beginning, the staff couldn't locate my reservation, then confused my order with another asking me how I was able to reserve a trailer for $59. The trailer I booked wasnt available at this location, then offered an upgrade without an additional charge. Only after accepting their offer for a bigger trailer, was my original trailer became immediately and conviently available. After I called them out for their unprofessionalism, the staff were short tempered and vindictive. DO NOT DO BUSINESS WITH THIS LOCATION

Jacob Stevens _{on Google}

Nov 5th, 2023

I rented a 26' Truck here, and was very happy with the customer service. The truck looked a little rough on the outside, but it drove really smooth. The guy at the counter was named Vlad and was very helpful.. He made sure the truck was ready to go. He noticed that they forgot to put my moving blankets and dolly in the back, so he ran right over and grabbed the. Highly recommend this location.

Steve Lewis _{on Google}

Oct 9th, 2023

Pickup and drop off were both quick and easy. The process of inspecting the truck is very easy and gives you an option to submit pictures quickly. There were scratches on both sides of the truck that weren't noted and the odometer was off by one mile. A few quick pics submitted and I was ready to go. If you are going to just hop in the truck and drive off without protecting your ASSets, you better get the extra damage protection. If you opt out of the coverage, you need to document and photograph the equipment. These are lessons that recent reviewers have learned. The crew did a great job. The truck was nice and clean and the store has plenty of moving supplies.