Kay Jewelers

( 53 Reviews)
Kay Jewelers
14700 E Indiana Ave Suite 1144 , Ste. 1144
Spokane Valley, Washington 99216

Hours of Operation

  • Tuesday: 11:00 AM - 7:00 PM
  • Wednesday: 11:00 AM - 7:00 PM
  • Thursday: 11:00 AM - 7:00 PM
  • Friday: 11:00 AM - 7:00 PM
  • Saturday: 11:00 AM - 7:00 PM
  • Sunday: 12:00 PM - 6:00 PM
  • Monday: 11:00 AM - 7:00 PM

Chamber Rating

3.5 (53 reviews)
29
4
2
1
17

About

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our Spokane Valley Kay Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us, Neil Lane Bridal, Adrianna Papell, Tolkowsky diamonds and Le Vian Chocolate Diamonds. Come visit your Kay Jewelers in Spokane Valley today.

Contact Info

Brands

  • Hallmark Moments
  • Le Vian
  • Emmy London
  • Neil Lane
  • Adrianna Papell
  • Ever Us

Videos

Payment Methods

  • CASH
  • AMERICANEXPRESS
  • CHECK
  • FINANCING
  • MASTERCARD
  • VISA

QUESTIONS & ANSWERS

What is the phone number for Kay Jewelers?

The phone number for Kay Jewelers is: (509) 893-9053.


Where is Kay Jewelers located?

Kay Jewelers is located at 14700 E Indiana Ave Suite 1144, Ste. 1144, Spokane Valley, Washington 99216


What is the internet address for Kay Jewelers?

The website (URL) for Kay Jewelers is: https://stores.kay.com/wa/spokane-valley/14700-e-indiana-ave-.html?cid=YEXT


How big is Kay Jewelers?

Kay Jewelers employs approximately 20+ people.


What days are Kay Jewelers open?

Kay Jewelers is open:
Tuesday: 11:00 AM - 7:00 PM
Wednesday: 11:00 AM - 7:00 PM
Thursday: 11:00 AM - 7:00 PM
Friday: 11:00 AM - 7:00 PM
Saturday: 11:00 AM - 7:00 PM
Sunday: 12:00 PM - 6:00 PM
Monday: 11:00 AM - 7:00 PM


How is Kay Jewelers rated?

Kay Jewelers has a 3.5 Star Rating from 53 reviewers.


Hours of Operation

  • Tuesday: 11:00 AM - 7:00 PM
  • Wednesday: 11:00 AM - 7:00 PM
  • Thursday: 11:00 AM - 7:00 PM
  • Friday: 11:00 AM - 7:00 PM
  • Saturday: 11:00 AM - 7:00 PM
  • Sunday: 12:00 PM - 6:00 PM
  • Monday: 11:00 AM - 7:00 PM

Kay Jewelers Reviews

Overall Rating

Overall Rating
( 53 Reviews)
29
4
2
1
17
Write A Review
Zach Albaugh
Jul 26th, 2021

Beautiful jewelry and friendly customer service


Catey Moen
Jun 11th, 2021

My husband bought me a very pretty necklace from here for mother's day I had to return it 3 days later cause it broke then a few days ago it broke again so we went and asked for our money back they refused they would only do an exchange I'm sorry but your stuff broke twice I don't want more stuff that will break so we r just out the money I'll never ever go back here and I strongly recommend no one else does either


Tasha
May 13th, 2021

I fell madly in love with this band before having the right engagement ring. There is a very similar anniversary band that looks perfect with it. I had a 1ct diamond solitaire and they claimed it wouldn’t sit right or be safe if I just added the mounting. So they convinced me to pay 2500 dollars to design one from scratch with a few changes of course. I started the process in March and didn’t receive my ring until July, AFTER my wedding. When I finally received it, it was wrong so it had to be sent back. It came back again months later and was still not right. I never heard from anyone. After hearing nothing and several attempts to contact the store manager she FINALLY got back to me and apparently it came back AGAIN wrong so she made them redo it from scratch. That’s great but during most of this there was no communication or responses to me, I have texts to prove it. After 3 or 4 months, I continued to hear nothing so I called the service center and they said it would be ready in a day or two and would then be overnighted to the store. She was supposed to receive it Thursday or Friday and then was supposed to overnight it to me the next day because I had moved. So I called her because she never called me and she said she’d over night it 5 days later on Tuesday. She never did. I also never heard from her. The email I have says it was ready for pickup March 16th and because I never heard from anyone I ended up driving 6 HOURS to pick this ring up in person on April 4th. She was shocked that it was never sent to me! Really???? YOU were supposed to be the one to send it to me 5 days later? My calls and texts didn’t clue you in???? After all of that, I complained to kays and the best they offered was a 200 dollar gift card! I didn’t want money or a refund I just wanted a credit to my maxed out kays card for a 2500 dollar ring that took an entire year to make! But supposedly it’s impossible to do that and 200 bucks is the best they could do. I’m not trying to be greedy but that is basically a slap in the face. The communication was basically non existent, I didn’t have it in time for my wedding, or the first 9 months of my marriage and it took an entire year to make? Not to mention the fact that I was basically lied to every time we did speak. I find it insane that they can’t credit my kays card, which was the claim they made. I’m not even mad at the manager, she’s a nice lady and just a human. I’m more angry with the company for taking ZERO OWNERSHIP. Apparently everything they put me through is only worth 200 dollars and it doesn’t matter to them nor does my business. I will NEVER work with Kay jewelers again. I am also posting this in several places because I have absolutely no faith that they will even allow this on their website.


Arthur Taylor
Apr 24th, 2021


L W (#3)
Apr 5th, 2021

Very helpful employees! Answered all the questions I had.


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Overall Rating

Overall Rating
( 53 Reviews)
29
4
2
1
17
Write a Review
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