Rollin Street Flats

Ive had to move a decent amount and was only in town briefly to looks at apartments with Phileciity. She made the entire process extremely easy, and she has gone above and beyond. She is one the most genuinely nice and pleasant people Ive met and worked with through an apartment leasing process. She made the entire process stress-free and continually updated us even though we were only briefly in town. In a market where many apartments are currently offering competitive and similar features (Rollin Streets has top-notch amenities), it often comes down to how well a building is managed by staff. For us, its truly people like Phelicity who, without a doubt, move the needle and make the leasing process what it should be like (but often isnt).
Mar 27th, 2023

I want to give Rollin Street 1 star and 5 stars at the same time. We lived at Rollin Street for 10 yrs from 2013-2023. Apartments are great, very durable high quality finishes and lots of space. Worst problem is package theft (I had 3 packages stolen while living there) and the building doesn't seem to care - it was far better when packages went to the front office, but they go to a Luxor locker system and locked room. Carriers are sloppy with deliveries and building management just shrugs their shoulders when things get lost. Carriers say things were delivered and won't let you file claims. Some nice stores actually covered my losses because neither the building nor the carriers would do it. Building management themselves broke locks on all the storage units last summer, without notifying residents, because they hadn't tracked which units were still being paid for. We lost a bunch of stuff, some of it sentimental. Building maintenance also went downhill in the pandemic with garage doors constantly breaking, and trash chutes and elevators backing up and breaking. I don't usually write reviews but I'm very glad to be out and living in a house now. Wish our stay had ended on a more positive note.
Mar 20th, 2023

Best apartment I've lived in so far. Great friendly management and leasing agents, good amenities (volleyball/basketball court), convenient location (1 minute from whole foods), and really good soundproofing (walls are extra proofed since these were built as luxury condos) from concrete and sheetrock. Also the neighbors are all mostly great!
Mar 8th, 2023

The place is nice but there are disrespectful residents who parties all time at the community area, management does not care the quiet time of the residents on 4th floor also they do not execute the pet policies, dogs running freely thru the building.
Jan 27th, 2023

Large, open units with great management and maintenance teams (go, Juan)!
Nov 14th, 2022