LOFT

Celina Lozano _{on Google}

Mar 19th, 2024

I returned some items on Feb10. Haven't received my refund as of Mar21. People at the counter were very rude and not helpful at all when I went to ask about it. They told me to call the customer service number. When I called, they told me to go to the store. I even sent an email, no response. I've been running in circles since then. Nobody at loft has helped at all. This was the last time I bought at this store or from this brand. I am so very disappointed and upset at how they are handling (or not even trying) this matter. They just don't care. Worst customer service ever.

Nina _{on Google}

Dec 5th, 2023

No line to make my returns. Entrance is outside the mall,so no need to go in the mall- which I prefer. Good selection of womens clothes.

pradhikshaa m _{on Google}

Jul 23rd, 2023

Very rude customer service.

Mary Doescher _{on Google}

Jul 13th, 2023

This place is great! Cheri, the store manager, was very pleasant and extremely helpful. She made my visit very pleasant. I will for sure come back.