State Farm - Craig Romney

State Farm - Craig Romney

Chamber Rating

Verified Member
4.7 - (57 reviews)
52
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0
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About
State Farm - Craig Romney

State Farm - Craig Romney is located at 24255 104th Avenue Southeast in Kent, Washington 98030. State Farm - Craig Romney can be contacted via phone at (253) 859-0910 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for State Farm - Craig Romney?

A The phone number for State Farm - Craig Romney is: (253) 859-0910.


Q Where is State Farm - Craig Romney located?

A State Farm - Craig Romney is located at 24255 104th Avenue Southeast, Kent, WA 98030


Q What is the internet address for State Farm - Craig Romney?

A The website (URL) for State Farm - Craig Romney is: https://www.statefarm.com/agent/US/WA/Kent/Craig-Romn


Q How big is State Farm - Craig Romney?

A State Farm - Craig Romney employs approximately 20+ people.


Q How is State Farm - Craig Romney rated?

A State Farm - Craig Romney has a 4.7 Star Rating from 57 reviewers.

Ratings and Reviews
State Farm - Craig Romney

Overall Rating

Overall Rating
( 57 Reviews )
52
1
0
1
3
Write a Review

Kathy D on Google

image Just want to say the ladies at this office are always so friendly and helpful. I've been a client for many years. Thanks to
Nikki, Yessica and Ruslana for all you do!!


Hameed Tameemi on Google

image Craig Romney State Farm office is always available to help me with all of my insurance needs. They are kind and always smile when I walk in. The time they spend to help when I need them is far beyond what is expected. I will always refer my friends and family to them.

Business Response on Google Feb 27th, 2024
Hameed,Thank you for your kind review. We enjoy helping you with your insurance needs. It is always a pleasure and thank you for your referrals.Craig Romney, Brenda, Niki, Ruslana, Yessica and Tony

GLADI ATOR on Google

image Totally manipulative staff, waste of time, very weak customer services, and unprofessional behavior. I cancelled my insurance with them because they deducted money unreasonably from my account and when I asked them for reason they came up with a lot of excuses. They simply say we will refund you and it takes more than a month to receive the refund.
I highly advise NOT to go with this insurance.

Business Response on Google Feb 29th, 2024
Hello,We understand your frustration, however everything was done correctly when handling your request. Your policies were canceled on the date requested. We advised you at that time the cancelation was submitted, your policies were as well removed from the payment plan. The confirmation showed this was completed. It was relayed to you at that time that processing times can take up to 30 days however they do try to process sooner. Per my conversation with the payment plan they apologized as there was a system error that prevented the policies from removal as it was very close to the pull date. Our staff have been very kind and friendly helping you with the account never have we been rude, or manipulative only honest. If you would like to discuss further we are happy to assist you.

Thomas Williamson on Google

image We have been with Craig Romney State Farm office since the mid 80s. The staff has always been very helpful and friendly. This was especially true when I was in a hit and run accident over a year ago and my car was totaled. Everyone I encountered was supportive and helpful. We are very happy and satisfied with the service we receive. Tom and Gail Williamson

Business Response on Google Dec 23rd, 2023
Thank you Tom and Gail for your kind words about my office. We appreciate your business. Craig Romney , Brenda, Niki, Ruslana & Yessica

Jonathan Kim on Google

image I have had State Farm car insurance for many years now in various locations and my experience at this location has been the worst. I don't know if it's based on racism or what but the female staff, at least one seems ok, but at least one is so rude I'm glad I got to switch after moving.

Business Response on Google Dec 2nd, 2023
Jonathan sorry you didn't have the kind of experience you might expect. I can assure you that our multi-cultural office of women are not racist or man haters as you insinuated. There was just a misunderstanding about your rate because of a change of location. Please call me if I can help in anyway. Thank you, Craig.

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( 57 Reviews )
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