Virginia Beach, VA Cell Phone Store

Phone repair was quick and easy. It was repaired within an hour. Our son was happy to have his phone back with no issues.

Couldn't help me find my phone would sell me another one

Jessica is courteous, kind, answers all my questions, and has given me the best service I have ever had.

Ashley went above and beyond and was great dealing with her. They get not only my phone working but my business back up and running with a new phone.

Knowledgeable people and helpful.

Store hours need to change to when ever we feel like coming to work

CK consistently goes above and beyond in providing exceptional customer service. We were highly impressed by his meticulous attention to our customer's needs, demonstrati ... more

Just upgraded my tablet and marcel was a great help.

Aidan the best man he took great care of us!!

Ray is a great manager, very knowledgeable and helpful. I was not credited my iPhone turned in but he discussed that it was due to me changing my plan immediately after t ... more

Ray Seth was so helpful! He made this process quick and painless! Thank you for all your help.

When I went in today Rosa was very helpful. She was extremely nice and patient in helping my daughter out with her new phone. I loved her.

To the young lady with the red hair thank you for helping my mom get set up! You were so kind and very helpful.

Love this place Donovan is very helpful! highly recommended!

Closes at 7pm

Ripped my mother in law off. Shes older and doesnt understand English as well as others. Basically she was tricked into adding 2 additional phone lines to get an upgrade. ... more

My parents were in this store today, they wanted to get the iPhone 15 for my brother's birthday but on December 10, Sunday afternoon, a staff member treated them poorly. ... more

Every time I come to this Metro by T-Mobile store I can always rest assured that I will receive excellent customer service. Everyone here is friendly, courteous, knowledg ... more

I called about the TV promo which clearly states unlimited plan, Iphone 11 included JUST ($35 monthly.) FACT PEOPLE CALL 1ST!! I talked to a girl who tried talking me int ... more

Jen Losaw 😁

Chris was excellent in helping me upgrade my phone and was incredibly thoughtful when making plan recommendations. Next time I need anything I will try to see him again!

The Sales manager named Taylor or whatever her name is. She seemed like she had an attitude and wasn't helpful at all. Ask for someone else when you go very unhappy with ... more

Extremely rude female and seamlessly lazy. Very nasty, and unwanting to help. She shunned me off. And raised her voice. Very sad. Good company, bad people who sell their ... more

Tai very help me , the best manager AT&T . Thanks a lot

Jeff was delightful and knowledgeable about the products. I will definitely send friends here in the future. GREAT EXPERIENCE!

Chris and Izayah were amazing.

We had to go to other store. She didn't know how to transfer data from android to an I phone.

I like the service

Visited the Landstown Common with Maryam. Maryam was very knowledgeable and friendly. I will definitely recommend her to my family and friends.

Great service fast. They got my phone working like new again, first class service! Impressed, Will get my business again!

Always well stocked!

The associate was friendly and handled my issue.

Stop sending fios people to my house. I have turned 10 away at this point and they keep coming. I don't want fios.

Great people, Juan helped me tremendously. He set up everything for me in such a stressful situation

Meghan was a great sales rep. She was very patient and understanding. If youre doing business with AT&T I would suggest going to her!

I walked in the store today and the employees didnt say a word. I wasnt greeted or told Ill be right with you. Just silent and continued on with other customers. The empl ... more

Professional and knowledgeable

Simply called for Info. Courteous, knowledgeable service.

The Cricket wireless Staff member Jade is Most Professional Customer service She's Goes Well above normal customers service and I Highly recommend her To Be commended for ... more

Very fast friendly service!! Fixed my phone while I waited. The best ever!!

Awesome place, the employees are fantastic and extremely helpful and patient. They go above and beyond

That's one of the best stores around they will help you with whatever you need the lady's in there are really nice

I recently had the unfortunate experience of taking my Samsung Galaxy S10+ to a repair store for a new back glass and battery replacement. Regrettably, within two hours o ... more

Adrian's customer service is absolutely outstanding.

Man this people's are awesome

Helped with phone technical issues, will be returning. Very helpful and informative

This location is for Verizon personnel only. It is not a customer sales or wireless site.

Great service! Great people!

Most fantastic staff. Always helpful. There are other locations closer but I drive to this one each time I need something.