JCPenney
90 Lee Jackson Hwy #1268 , Ste 1268
Staunton, VA 24401

Chamber Rating

3.8 (269 reviews)
110
63
52
22
22

About

JCPenney is one of the nations largest apparel and home furnishing retailers. Since 1902, weve been dedicated to providing our customers with unparalleled style, quality and value. Visit our JCPenney Department Store in Staunton, VA and discover a wide assortment of national, private and exclusive brands to fit all shapes, sizes, colors and wallets.

Contact Info

QUESTIONS & ANSWERS

Where is JCPenney located?

JCPenney is located at 90 Lee Jackson Hwy #1268, Ste 1268, Staunton, VA 24401


How big is JCPenney?

JCPenney employs approximately 20+ people.


How is JCPenney rated?

JCPenney has a 3.8 Star Rating from 269 reviewers.


JCPenney Reviews

Overall Rating

Overall Rating
( 269 Reviews)
110
63
52
22
22
Write A Review
Billy Seymour
Sep 26th, 2020

Went in today and staff was rude and disrespectful. The lady before us had finished and was heading to the door when the employee called for the next person in line to come up, and we did. But the girl she previously rang up set the door alarm off and came back. The employee didnt ask us to step back just had us all standing there. Another employee came up and started disrespectfully telling us we needed to social distance and was rude. I told her we came up like we were called to do and she didnt need to speak to us that way. And she said we still have to social distance meanwhile our spot in line had already been taken and we couldn't back up. I told her then she needed to make sure that the other person actually made it out the door before calling us up so that we weren't put in that predicament. She then said "idk I wasnt there to see that I'm just saying what I'm supposed to" well if you dont know and didnt see it why are you speaking to a customer in that manner? The girl has no businesses being in sales and needs to be fired. Worst experience I've ever had. Covid 19 is no excuse to treat people so rudely. Especially when the woman she talked to like a dog has been working 40+ hours a week to produce that mask on her face.......... I haven't seen someone so rude in customer service in over 5 years......


Tammy Wingfield
Aug 22nd, 2020


Samantha Haskins
Aug 22nd, 2020


Betty J BrockHiggins
Aug 13th, 2020

I like jcp alot hat to see it leave Staunton va


Frank Back
Aug 11th, 2020

Sad to see this place go out of business, but with their closing I was able to buy some awesome name brand clothing like DKNY for 80% off.


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Overall Rating

Overall Rating
( 269 Reviews)
110
63
52
22
22
Write a Review
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