Target

john smith _{on Google}

Apr 8th, 2024

One of the worst Targets. Dont do order pick up. The team members are to focused on administrative tasks. The lack of problem solving and bias for action is why targets business is failing to take care of the customer.

Evan Meier _{on Google}

Apr 1st, 2024

They have closed self checkout and have only two cashiers working, with maybe 30 people waiting in line. I dont understand how they they think this is acceptable service.

Andrea _{on Google}

Mar 30th, 2024

Very disorganized and messy merchandise.

Allison Unger _{on Google}

Mar 20th, 2024

Target has completely destroyed it business with all this changing of the checkouts scheme.
Noon on a Wednesday, no self checkouts open 1 cashier upstairs 1 cashier downstairs. I'd speculate if this was a one floor target there would have been 1 register total. Both registers had appx 8 people in line. And no surprise to anyone, there was zero concern from the target staff
This was a good store. It's now a cash grab with zero respect for their customers time. This quarter they will post millions of dollars in profits from not hiring cashiers and making us all stand in line.

J Doh _{on Google}

Apr 7th, 2024

I used to think Target offers great customer experience in general, but this is not the case in the Springfield store. I was trying to use my baby registry 15% off coupon together with the 30% off coupon (for munchkin diaper items) but the lady at the second-floor check-out refused to apply both. I showed her that I was able to apply both via app and asked if she could do price match. She said she didnt know and asked the manager at the checkout. The manager, without even further looking or hearing the explanations, just said, we cannot stack up coupons. She was rude and unprofessional. Therefore, the checkout lady told us to just go to the first-floor customer service to deal with it. She also mentioned we could place the order online (if the coupons work) and the customer service will see the order and let us grab and go. We followed her instructions and the customer service said the instructions we were given didnt comply with the policy. After wasting our time a while, we were told to cancel the pickup order and let her rescan everything and manually changed the price (to match the coupon offers). The lady at the registry was okay, at least she was trying to help. I just got extremely frustrated by the incompetence of the manager at checkout as well as her attitude. Not only the manger should receive more trainings and correct her attitude, but also people who work at check-out should be sent back to training too. More importantly, stop giving people random instructions that do not comply with the policy in the first place.