Carilion Clinic Family Medicine

James Squire _{on Google}

Aug 23rd, 2023

I've been going to Dr. Sayer, and his PA's Marie and Mike for about 5 years. I've found them extremely thorough, and willing to explain things at my level. When I'm sick or injured I've been able to schedule same-day appointments with one of them as long as I am flexible with timing. The front office staff is very polite and helpful - Barbara, for instance, makes a point to say hello and usually manages to create external consult appointments within 24 hours, and sometimes in the time it takes me to walk from the examination room to the front office. It's a well-run practice, and the people there clearly get along well and enjoy their work.

Maura V _{on Google}

Aug 16th, 2022

Carillon is a huge disappointment to the community. Prices are set at highly ridiculous amounts and they could not possibly care any less about the people they are supposed to be helping. They are the embodiment of what is wrong with the entire healthcare system.

Ryan Braman _{on Google}

Jan 1st, 2021

My youngest daughter has been going here since August 2019. They've been nice and accommodating. Not sure the issue others have with the front desk staff, I've never had a problem and in fact found them quite helpful. It's a small office, so they are busy and that might contribute to folks feeling like they aren't getting the attention they deserve, but I've had no issues with them and have recommended them to others based on my visits there.

Deb Price _{on Google}

Jul 25th, 2019

I never got past 'Barb' the rude, disengaged, condescending person who answers the phone. I was referred here for follow-up after 5 days inpatient care at Carilion. Barb actually REFUSED outright to allow me to talk to the PA whom I was scheduled to see. So much for patient care and service. I will avoid Carilion service providers at all cost even though I had hoped to make Carilion my base provider.

Easton Yohe _{on Google}

Jan 15th, 2019

The front staff isn't the best, but the doctors truly care and are wonderful people.