Tru by Hilton Harrisonburg

Tru by Hilton Harrisonburg
Yext Power Listing.

Hours

Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours

Chamber Rating

Verified Member
3.9 - (236 reviews)
113
56
24
18
25
Read Our 236 Reviews

Chamber Rating

Verified Member
3.9 - (236 reviews)
113
56
24
18
25
  • Jessica Cooney

    Loved the room. It was very clean and modern. The only complaints I have are the nasty smells outside (manure and trash) and the towels. The towels were like sandpaper. Everything else was great!
    Apr 4th, 2024

  • speyton77

    This is a solid 4-4.5 star hotel. It is new and clean. Bed seemed a little soft and the room a/c controls were kind of wonky but it wasn't horrible. The breakfast was good but not great. Price was great, and I'd stay here again.
    Apr 4th, 2024

  • William Olenick


    Mar 31st, 2024

  • Jason Filasky

    I dont have any comments on the amenities here. Although I do wish to leave a review. I wish I could leave zero stars. My son -18 yrs old active army soldier was traveling from our home to his duty station 18 hours away. We called ahead of time to this hotel to be sure they would allow him to stay being only 18 but having active military ID and on orders for travel. They assured us he would be welcome. He got there after 10 hours of driving and was turned away due to his age. I called and was put on 30 minute hold- so I hung up. As a parent, I am extremely disappointed and will not spend any of my money at this chain (Hilton) of hotels in my future. Safety: Being 10 hours from home and semi stranded Noteworthy details: They tell you one thing in the phone and present different options in person
    Mar 21st, 2024

  • Susanne DeBernardi

    Nice, new hotel. The Hilton mattresses we are used to and that are great. The room was clean and had everything needed. When calling ng back after booking online the staff was super helpful and called back to swap out reservations when the room type we wanted became available. Travelling through N/S it's location just off I81 is fantastic. Rooms: See above Nearby activities: Right in the city, everything there. Safety: No complaints Walkability: Right there
    Mar 12th, 2024

Read Our 236 Reviews

About
Tru by Hilton Harrisonburg

Situated between US-11 and I-81, our hotel is 3 miles from James Madison University. Downtown Harrisonburg is just 4 miles away and has a plethora of local shops, eateries, and attractions.

Contact Info

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • DINERSCLUB
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Tru by Hilton Harrisonburg?

A The phone number for Tru by Hilton Harrisonburg is: (540) 385-0222.


Q Where is Tru by Hilton Harrisonburg located?

A Tru by Hilton Harrisonburg is located at 111 Pleasant Valley Road, Harrisonburg, Virginia 22801


Q What is the internet address for Tru by Hilton Harrisonburg?

A The website (URL) for Tru by Hilton Harrisonburg is: https://www.hilton.com/en/hotels/shdhrru-tru-harrisonburg/?SEO_id=YEXTN-AMER-RU-SHDHRRU&y_source=1_MTczMjI2OTctNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D


Q What days are Tru by Hilton Harrisonburg open?

A Tru by Hilton Harrisonburg is open:
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours


Q How is Tru by Hilton Harrisonburg rated?

A Tru by Hilton Harrisonburg has a 3.9 Star Rating from 236 reviewers.

Hours

Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours

Ratings and Reviews
Tru by Hilton Harrisonburg

Overall Rating

Overall Rating
( 236 Reviews )
113
56
24
18
25
Write a Review

Jessica Cooney on Google

image Loved the room. It was very clean and modern. The only complaints I have are the nasty smells outside (manure and trash) and the towels. The towels were like sandpaper. Everything else was great!

Business Response on Google Apr 7th, 2024
Hi Jessica, thank you for taking the time to share your experience at Tru by Hilton Harrisonburg. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

speyton77 on Google

image This is a solid 4-4.5 star hotel. It is new and clean. Bed seemed a little soft and the room a/c controls were kind of wonky but it wasn't horrible. The breakfast was good but not great. Price was great, and I'd stay here again.

Business Response on Google Apr 7th, 2024
Hi there, thank you for sharing your detailed feedback on your recent stay at Tru by Hilton Harrisonburg. We're glad to hear that you found our hotel to be new and clean. We appreciate your comments about the bed and room air conditioner controls, and we'll make sure to address these areas for improvement. Please feel free to reach out to us at https://help.hilton.com/s/contactsupport, or give us a call at (540) 385-0222 with any further details or suggestions about your stay. Thank you!

William Olenick on Google

image


Jason Filasky on Google

image I dont have any comments on the amenities here. Although I do wish to leave a review. I wish I could leave zero stars. My son -18 yrs old active army soldier was traveling from our home to his duty station 18 hours away. We called ahead of time to this hotel to be sure they would allow him to stay being only 18 but having active military ID and on orders for travel. They assured us he would be welcome. He got there after 10 hours of driving and was turned away due to his age. I called and was put on 30 minute hold- so I hung up. As a parent, I am extremely disappointed and will not spend any of my money at this chain (Hilton) of hotels in my future.
Safety: Being 10 hours from home and semi stranded
Noteworthy details: They tell you one thing in the phone and present different options in person

Business Response on Google Mar 20th, 2024
I'm truly sorry to hear about the disappointing experience your son had the hotel. I want to sincerely apologize for the miscommunication and inconvenience caused by the discrepancy regarding his reservation and our age policy. It's unacceptable that he was turned away after a long drive, especially given his active military status. Please know that we deeply appreciate your son's service to our country, and it's incredibly important to us that we honor and support our military personnel in any way we can. Unfortunately, it seems there may have been a misunderstanding regarding our affiliation with IHG. We are not an IHG property and do not participate in the IHG Rewards program.I encourage you or your son to reach out to us directly at (540) 385-0222 or [email protected], so we can discuss this matter further and hopefully rectify the situation. Once again, I apologize for the inconvenience and frustration this has caused.

Susanne DeBernardi on Google

image Nice, new hotel. The Hilton mattresses we are used to and that are great. The room was clean and had everything needed.
When calling ng back after booking online the staff was super helpful and called back to swap out reservations when the room type we wanted became available.
Travelling through N/S it's location just off I81 is fantastic.
Rooms: See above
Nearby activities: Right in the city, everything there.
Safety: No complaints
Walkability: Right there

Business Response on Google Mar 6th, 2024
Dear Ms. DeBernardi,Thank you for your wonderful feedback about your recent stay at our hotel. We're delighted to hear that you enjoyed our nice, new accommodations and found our Hilton mattresses to your liking. Ensuring a comfortable and restful night's sleep for our guests is always a top priority for us.We're thrilled that you found our staff to be super helpful and accommodating, especially when it came to adjusting your reservations to get the room type you wanted. Providing excellent service is something we take great pride in, and we're pleased to hear that we met your expectations.Additionally, we're glad that our convenient location just off I-81 was ideal for your travels, making it easy to access the hotel while on the road.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again in the future!

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Overall Rating

Overall Rating
( 236 Reviews )
113
56
24
18
25

Write a Review

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