T-Mobile - Closed

Joy Barua

Jan 17th, 2022

Came into the store just a little after 7pm to sign up for a new plan. I was asked if I wanted a new phone which I denied as I was planning to use my existing phone. At this point I was told the process would take over an hour (they close at 8pm) & they also do not have any phones or sim cards. It seemed like they didn’t want to help because I wasn’t buying a new phone with the plan. Additionally the worker that was working at the store was rude and unprofessional.

Christian Caballero

Sep 21st, 2021

Great store

kunjan lama

Sep 21st, 2021

I am giving 2 star only because t mobile has been good for me for a 7 years or else 1 star or less if there was any. I went there to ask about the new plan and upgrade a phone if the plan fit on what i am looking. I didn’t get the information about the new plan online. Once i asked the associate there,he simply went on behind the table and start looking to upgrade. I asked him, i want to see the comparison of new plan and my current one first. He told me that the difference is price and speed and look online you will see all the comparison of plan when I clearly saw a plan comparison paper on their table attached. Plus, Look online, really? If I wanted to work online, I wouldn’t have come to store and definitely we don’t need store if everything is in online.
I went to that store because I couldn’t find more information online.
Just take the store out seriously if the associates are responding like this.
Not coming to this store anymore.

Gina Gomez

Sep 21st, 2021

By far the best customer service I have received. The staff is super friendly, attentive, and fast. Giomara is very knowledgeable, provides great customer service, attentive, and great at multi- tasking. I am beyond impressed, thank you T-mobile for having great staff aboard in this area.