Dominion Camera

jingwatube

Apr 26th, 2022

I believed those good reviews and went to the shop. I was there at least 3 times, most of them were bad experiences. Yesterday I was there to print pictures, 15 minutes job took me 45 minutes. Till the last minute the "technician" still don't know what's the problem and how to fix it. It was I - a client - suggested to him to use an extra usb flash to resolve the issue. I explained to him that I wanted passport like photos, even specifically showed to him what's the size of head in the picture that I wanted. Today I went to get the printouts and found those pictures were totally unacceptable. Not only the size of the heads were not what I wanted, but the heads are not even whole. They refund me the money of course with no problem, but they tared those pictures in front of me in pieces like those pictures meant nothing to me. Seem to me very unprofessional. I'm sure some of their works worth the 5 star those reviewers gave to them. But I got only 1 star services. May be they have double or even multiple standards for their shop policy. This shop always give me an impression that they don't care to have my business. Whatever I cannot do by myself, they cannot do neither or they can only do it in a ridiculous high price - or I better don't bother the shop. I regret that I donated some of my used and brand new camera related items to this shop. Most likely I won't bother this shop any more.
It never happened as in their reply that "you would have seen the on the Kiosk before they were ordered/printed". If I had seen the output on their machine I'd never put the order at first place.

Mike Tike

Apr 26th, 2022

Gary is the best. I was looking for ZV-E10 ( sold out everywhere you can check that right now) but I swore it was sold out. He told me hd actually had one and the color I wanted. He looked all over the store and finally found it. Thats customer service you wont find at Best Buy. Im so happy with my purchase this is the only place Im going to for camera equipment and vlogging gear.

Sherry Garay

Apr 26th, 2022

I am an amateur photographer and I used to drive out to Burke to another local camera shop. I decided to give Dominion a try, and I am so glad I did! This is a locally owned mom and pop business and it feels good to support a small local business, instead of putting more money in the pocket of a man who wants to play around in outer space.
The staff at the store are super knowledgeable. One of them used to work for Canon and can tell you everything you need to know about Canon gear. They helped me make my decision on moving to a new mirrorless camera.
I believe they are the only local shop that does their film developing on site. They also do black and white developing by hand. My prints look better than they have in years! They also sell an array of cool films to play around with. I picked up a roll of Dracula film from Romania. They also take passport photos and guarantee them as acceptable by the State Department.
I also just found out their classes have started back up and they have a studio space upstairs they rent out.
Seriously, if you are a pro photographer or just an amateur like me, then support this local business. This is a great camera shop, with just about anything you could possibly need, including a used gear bargain shelf!