Monro Muffler Brake & Service
-
2870 Market Street
Christiansburg, VA 24073 - (540) 381-1037
- Website
Chamber Rating
Contact Info
- (540) 381-1037
- Website
Questions & Answers
Q What is the phone number for Monro Muffler Brake & Service?
A The phone number for Monro Muffler Brake & Service is: (540) 381-1037.
Q Where is Monro Muffler Brake & Service located?
A Monro Muffler Brake & Service is located at 2870 Market Street, Christiansburg, VA 24073
Q What is the internet address for Monro Muffler Brake & Service?
A The website (URL) for Monro Muffler Brake & Service is: http://locations.monro.com/va/christiansburg/2870-mar
Q How big is Monro Muffler Brake & Service?
A Monro Muffler Brake & Service employs approximately 20+ people.
Q How is Monro Muffler Brake & Service rated?
A Monro Muffler Brake & Service has a 4.2 Star Rating from 334 reviewers.
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Ratings and Reviews
Monro Muffler Brake & Service
Overall Rating
Overall Rating
( 334 Reviews )Jet Turner on Google
Margaret Quesenberry on Google
Had tires put on. Quality work. Will recommend them to family and friends. Staff very friendly .
Ty Kesterson on Google
Emily York on Google
I have used this repair shop for about three years and will only use it. The staff is very friendly and does not take a corporate approach to their customer as some dealership repair facilities do.. They are usually able to accommodate the customer with very good, prompt service and do not try to "sell" other repairs or replacement parts that are not necessary at the time. On one occasion when I was having trouble (the car engine wouldn't shut off) with my hybrid car, they said they did not know how to fix it and recommended I go to the dealer. I have confidence in their work and if I only need something as simple as air in a tire or the oil checked, someone handles it very quickly. Usually all their repair bays are being used and there will be cars parked waiting for service so there must be many customers who like to have work done there. I recommend this Mr. Tire to my friends when asked for a good garage.
Aubrey Leman on Google
This was easily the worst car service I’ve received in the NRV. I scheduled my appointment for a tire change 3 pm on Tuesday. I picked out the tires I wanted and selected the services I wanted. I received a phone call later saying the tires wouldn’t be in until Wednesday morning and asked if I could reschedule for Wednesday. I said “of course†and Tina told me she had me all set up for the following day and that my tires would arrive between 8-noon on Wednesday. I informed her I would drop the car off Tuesday night and leave my key with my info on it in the drop box; she told me all this was fine.
Apparently my tires were never ordered and my appointment never moved. My car sat there all day on Wednesday. I repeatedly called them all afternoon and never received an answer. Finally, after literal hours, I got through. No one knew who I was or what my car was or what I needed done on my car. They insisted the tires would be in on Thursday morning and they would do the tire change for me and my car would be ready by 11 am.
My car wasn’t ready until nearly 6 pm on Thursday. I never received ANY phone calls from them during this entire process. Every time I needed to call them to check on things, it took at least twenty minutes to actually get through to anyone. They charged me for a mysterious $120 lifetime package THAT I NEVER ASKED FOR. The tires on my car aren’t even the tires that I originally picked out. The cost was no where near what my original quote was. To top it off, as I’m leaving, they tell me they’re concerned about my wheel bearing, but never mentioned this during the entire three days my car was there. I ended up paying $750 for the worst service I’ve ever experienced. I will not be using the “lifetime package†as I will never come here again.
Please save your money and your precious time and go elsewhere!!!
Overall Rating
Overall Rating
( 334 Reviews )Write a Review
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