Jesse Long - State Farm Insurance Agent

Buckie Buckley _{on Google}

Feb 9th, 2020

Jesse Long has been my insurance agent since 1996. Initially for cars and home then insurance to further go and be supportive when I became an independent contract and wanted insurance for my business. Great friendly knowledgeable staff. Very reliable. If you are looking or seeking a change, I would highly encourage one to make the effort to reach out to THIS office.

Glenn Willingham _{on Google}

Sep 22nd, 2019

there are few in the insurance business as personable and dedicated as Jesse Long. He not only gives you what you want but helps you understand what you need.

Rebecca C. _{on Yelp}

Nov 9th, 2015

We have had our homeowners policy through Jesse and State Farm for many, many years. In the last five or so years, we switched our auto policy to State Farm as well. Every dealing I have had with anyone in this office has been exemplary. Questions are answered promptly and with full explanation. They have been willing, several times, to run different hypothetical scenarios as we explore coverage options. When my daughter bought a house, they also worked with her to get the best policy and coverage possible. Their rates were competitive from the start, but their service and attention made the decision easy for her.Insurance is insurance. For me, the service makes the difference.

Steffi G. _{on Yelp}

Mar 21st, 2013

After coming back to the States from an assignment over seas in 2011 we insured our two cars through Jesse Long - BIG mistake!Tuesday evening we go through the mail and find a letter from the DMV that our insurance has been terminated and if we did not show proof of new insurance our license plates as well as drivers licenses would be taken from us 10 days later! Now, that was complete news to us, as we never heard anything from Jesse directly nor State Farm in general. As it was after hours we called the hotline who gave us the next shock: We were driving without policy since December 2012!!! The hotline worker told us as it was too long ago since the policies were terminated we would have to wait to the morning to talk to our agent and reinstate our policies.I called Jesse Long the next day to find out what had happened. He said that they needed our Drivers Licence numbers and the file showed that one of his associates claimed she had called and left a message about it, and had sent an email - well, both never happened! I asked him to tell my our number and email on file, maybe that was wrong. But no, both were correct. I was understandably upset how something like this could have happened, leaving us uninsured for 3 whole month!!! He apologized, rather half heartedly. I said that I was surprised that those glitches can happen and that his associate is obviously not reliable. He then jumped in that she is a very reliable person and does great work. Really??? After all this he is defending her and not showing concern for the situation that her lack in trying to get in touch with us left us in?I told him that my definition of the word "reliable" was clearly different from his. This could have potential left us paying hundreds of thousandths of dollars in case of an accident, and him going off how good a worker this girl is who screwed it up to get in touch with us, I just find no words for.Needless to say we moved our Insurance to another Insurer.