Staples

Landon Ashby (pure mahem) _{on Google}

Oct 27th, 2023

Knowledgeable, Friendly and Helpful Service in the Print Center

Jamie Lynn Hull _{on Google}

Aug 17th, 2023

I've never used Staples print services before and I won't be using this location ever again. The order that I was picking up was supposed to be done the previous day as is. I had noticed that I wasn't necessarily standing in the right spot to pick up my order. But nonetheless, there was only one guy behind the counter so I don't think it really mattered. There were 2 other people in line who came in after me. When the guy behind the counter asked who was next, naturally I said, I am... because I was lol. I said, I just realized I'm not standing in the right spot but I am here to pick up a print order that I placed yesterday. This employee looked at me and said, "Okay, I will be with you after I help this guy." Referring to the guy standing behind me. I was perplexed and said, "But I was here before him?..." The employee said, "Well I'll have to find your order and everything so I'm going to help him first because he's waiting." Not sure of this logic... as I am also waiting and I didnt accept it. I told the guy waiting behind me that I meant no disrespect to him and he didnt seem to have a problem with me being helped first. I told the guy at the counter, "I was waiting first and I would like to be helped first. Can you please find my order." Which mind you, took a whole 30 seconds to find. He made it sound sooo complicated. Lazy worker... Also, while I can understand the need to show proof of who you are at pick-up, the email regarding pick-up never mentioned I needed to bring my ID so this should be fixed. At 7 months pregnant this guy not only tried to make me stand there and wait for him to help someone else who came in after me but he also made me go back out to my car to get my ID. Very unpleasant experience.