United States Postal Service

Roxanne Vredeveld _{on Google}

Apr 5th, 2024

Service was great
Friendly great customer service. I was in and out
So fast. I appreciate your help and I look forward to seeing the future representative of the USPS. THANKS

Taya Marie _{on Google}

Feb 24th, 2024

VERY pissed and upset! I just tried to come in and retrieve my package and the lady and the guy working basically refused to get my package. I have been waiting for this package for over a week now and all because they are lazy they told me they weren't going to go and get it from the back. I have never been refused picking up packages and now who knows when ill be able to get it

Alex Bennett _{on Google}

Aug 13th, 2023

What a joke the change of address is. I had a P.O. Box that I wanted to have any remaining mail forwarded to my home address as I was closing the P.O. Box. They couldnt forward my mail because they couldnt provide I was the owner of the P.O. Box even with multiple forms of identification. What a joke!

Cierraa H. _{on Google}

Jun 6th, 2023

Received a note on my door claiming, they tried dropping off my package. Not once did I hear a knock on my door nor did I see a USPS or postal service car parked outside my door. Did you guys even try or even knock on my door? Or just take it back to the shop bc your to lazy to do your job? Ridiculous, & they dont even give you an option to speak with a representative when you call!!!

Dangerous Devil Official _{on Google}

Nov 6th, 2023

Edit: Just since I posted this review a few weeks ago, I have had TWO MORE packages mis delivered. Including a package of my medical supplies that cost nearly $1K! And had tracking on the darn package! I also received another package of someone elses. And when I went to the community mail box yesterday, there were packages sitting on top, just out on the open, that were obviously delivered to other people at the wrong address. This is absolutely ridiculous that these clowns cant get the deliveries to the right addresses on packages! They seriously just dont seem to care about it at all.

If I could give this office zero stars I would. I am so sick and tired of the mis delivered mail, mail that never arrives. Or me receiving packages and or mail of other people, with addresses not even close to mine! Today, is the third time for mis delivered packages in less than two weeks!!! I got packages for two people that dont belong to me. So I drove them directly to the rightful owners. The addresses on them arent even remotely close to mine! So how do these people keep getting them so wrong when they literally have to hand scan them?
I was waiting for a package to arrive with a value of $175 this last week. It says it was delivered Saturday. I go check my box. A key for the community box larger size. I open it, it is completely empty. And the one next to mine which has remained locked all weekend is still locked. I suspect my package key is in someone elses box. Well, the last couple packages (a PlayStation and a Blu Ray set of Stranger Things) ended up somewhere else. Even though tracking shows delivered. And whoever got them never gave them back. I ate the cost on both packages. Because the sender has a tracking that shows delivered. Nearly $500 in loss. And the Post Office doesnt do anything. Or seem to care. They tell you if it shows delivered, there is nothing we can do. Well, yeah, that is the point!!! It shows delivered, because of the incompetent lackies delivering the mail delivering it to the WRONG ADDRESS!
It pisses me off to no end. That the Post Office delivery gets away with delivering to the wrong address and never seem to be held accountable. As you cant sue them. They have immunity, literally. And the bosses say they will talk to the carriers. And yet, the problems continue. In 20 years at my address (so a very well established resident), they have either mis delivered, or not delivered at all, no less than 120 packages, bills or other things I was waiting on. That is at a minimum. The old Magna boss knew me on a first name basis.
I want to be very clear, my one star is related to the delivery from Magna. And the bosses not doing anything to reel in the problem. The counter employees have always been absolutely wonderful. It is a shame that delivery is so dysfunctional. But this is what you get, when you allow systems to go unchecked. Without some recourse when employees are clearly not good at what they do.
UPDATE: a neighbor got my package. After opening it and realizing it wasnt theirs, they luckily did the right thing and returned it to me. Otherwise, I would be eating another $175 package. Because of the incompetence of the delivery here, from the Magna Post Office.
After reading all the other reviews, similar to mine, I am left feeling there are few options left to deal with this dysfunctional post office. One of them is to get the news out here to cover this story. And if it happens again in the next few months with mis delivery like this, that is EXACTLY what I plan to do! Maybe embarrassing them will get them to take action finally! Enough is enough! Magna deserves better service!