Monarch Dental

John Logan _{on Google}

Apr 8th, 2024

Very thorough exam. Employees and the dentist are very pleasant and explain procedures very well. Highly recommended.

Robin Allen _{on Google}

Mar 7th, 2024

It was a disaster, very unorganized, to many workers, they did not want to work. I scheduled for a tooth extraction, told them on the phone, I got down there, and the dental surgeon only comes in once a month, the office staff did act professional whatsoever! Would not recommend for dog!!@@@

Kacey willis _{on Google}

Mar 3rd, 2024

My son was seen with no work performed. Was told that they would call me when the insurance goes through. Waited weeks and nothing. So I called and they said well I'm sure you will get a letter stating if the work is covered or not. Well I have never received a letter nor have I heard from the dentist office. Very unprofessional and that's not including what I dealt with when we checked in for the appointment. And please don't respond back to this and say the same thing you guys keep saying to everyone else's complaints. How about you get different staff or train better or just learn to do the job. The only one who seems to know is the dentist guy and maybe one girl that helped him but even then there was an issue.

Martha Magda _{on Google}

Feb 9th, 2024

Bait and switch. Not honest.
Three different schedulers called me, not one told me I couldn't get my teeth cleaned after the exam.
I had to take time off work and get my child out of school for a Friday afternoon appointment.
They set my daughter in the chair and cleaned her teeth for about 5 minutes. Then they put me in the chair, insisted that I take around 8 to 10 x-rays. The dentist came and said my teeth look great.
THEN THE HYGIENIST AND DENTIST TOLD ME TO MAKE A NEW APPOINTMENT FOR MY CLEANING! I asked them to do it right now, and the hygienist said she cannot clean my teeth on the same day as my exam. Then she said they only have one person who is allowed to clean teeth, and he never works on Fridays.
I left dissatisfied and never returned again. I did not get my teeth cleaned at all, and I was charged for the exam.