Navy Federal Credit Union

Rosalinda Puente _{on Google}

Mar 28th, 2023

How do you lose my $5k in cash? Then proceed to deposit it into someone elses account!!
TELLER ERROR, I dont have the name of the individual or I would put them on blast here.
Giving me a credit that falls off at midnight until an investigation is done.
The manager Erica did not apologize the day of the incident. Apologizing after the fact is useless, also letting me sit there for 4 1/2 hours without contact from the manager up until about the 4 hour mark, only to tell me they still need to research the incident.
Next day I did get my money back with an apology from Erica.
Unacceptable and very unhappy with navy federal.

Gil S. _{on Yelp}

Mar 13th, 2023

Not very helpful. Even the directions they give aren't user friendly. Sent the correct documents, and still they haven't done the correction.  Unfortunately I won't be recommending them anytime soon

Thongmoun Ahern _{on Google}

Feb 26th, 2023

Went to Navy Federal Credit Union to open new accounts a couple days ago. The staff are well trained, very polite and respectful. I am very impressed and felt so welcome. Thank you

Ronnie vogt _{on Google}

Feb 15th, 2023

Drive thru needs more Tellers