Broadway Bank - Potranco Village Financial Center

I have been banking with this branch for over 12 years. The staff has helped me numerous times with various things. I have found everyone who has ever worked here to be polite, nice, and extremely competent. I have been banking with broadway for this long because of this branch. You will not find nicer people
Jan 31st, 2023

Great banking location!  Wonderful staff, efficient service, very friendly and courteous.  We've been with Broadway for over 20 years.  When moving to different locations in town, we have always been able to have great Broadway Bank locations nearby.  Wonderful working with Broadway!
Jun 30th, 2022

DO NOT GO HERE IF YOU ARE LGBT or any POC. Me and my wife were strongly DISCRIMINATED AGAINST when we went in there trying to deposit/cash a money order that was GIVEN TO US. Went in there and was not helped by and white lady with gray/blonde hair. Was given rude looks and attitude from the start. She started stating that we dont have the funds to cash the money order?!INVALID RULE. Has my wife sign her name before she explained that we wouldnt get the money until tomorrow. So we left. I called a SUPERVISOR and she explained that it wasnt because we didnt have the funds. It was because our account was 5 DOLLARS NEG. WHICH IF WE HAD BEEN TOLD THAT FROM THE JUNP WE COULD HAVE PUT 5 DOLLARS BACK?!? Anyways we were able to go back and cash it. WHOLE ORDEAL TOOK AN HOUR. The assistant manager was definitely making up rules as she went. Just save yourself the trouble and DO NOT BANK HERE. FELT SO AND DISCRIMINATED AGAINST.
Sep 27th, 2022

Always Friendly and Courteous
Apr 30th, 2022

I  have been with Broadway Bank since 1998. They have always been a great place to bank.  I was happy when the Portanco Village location opened.  I always received excellent customer service.  They are very professional and helpful!  I love Broadway bank!  Thank Potranco Village location for all your great customer service!!
Apr 15th, 2022