PNC Bank

Arthur Cisnero _{on Google}

Jan 2nd, 2024

Rude teller

Hemal patel _{on Google}

Dec 9th, 2023

I deposited Cashier's check on Dec 28th. Now they hold my fund and saying It will not release until Jan 6th. I will close my account soon.

Shariar I. _{on Google}

Aug 13th, 2023

If there is a way i could give 0 then i would. I showed up and there were 0 customers, but apparently the bankers were too busy to help open a new account.. asked to set up appointment? For what? U cannot help a walkin client then screw you.. there is way too many options and u dont deserve my business!

Glenn H _{on Google}

Jun 25th, 2023

Charges 20 dollars to cash 1000.00 check terrible

cassie walton _{on Google}

Oct 4th, 2023

So many negative experiences with this banking institution and I am only now sharing since the bbva compass merger. During the 3yrs of being a valued customer I requested a new debit card (3times over the last few yrs) due to an authorized out of country purchases / and I did actually misplace my card 2 times! The nearest branch is 59miles away from my residence so of course I ask to have it mailed. EVERY TIME it mysteriously did not make it to my mailbox. Of course I verified the address they had on file and it was correct. It takes 7-10 biz days to rcv new card in the mail and didnt want to wait around for it. Which brings me to my review.. drove 59miles here, bathrooms were appalling and the rep asked me the same questions Ive already answered 2 different times when speaking to a PNC rep concerning my missing debit card. I was asked the date I called initially. It was late August.. however Ive called 2 more times since then and had detailed conversations with the rep. Why are these calls not being logged? PNC also withdrew $5 from my account for the American Red Cross design on my new debit card.. which I was told was a complimentary upgrade AND it NEVER made it to me NOR was it activated. I understand it was only $5 BUT.. how can they just pull money out of my account without me giving them my debit card (didnt have one while on the call) info or giving verbal or written consent?!?! And yes. Of course they will credit it back to my account in 7 to 10 biz days!!! Lots more negative experiences about the company but Ive wasted enough time. This is NOT my primary banking account!! O yeah.. I get to pay $7 a mth a recurring fee!!!! For what?!?! I NEVER use this account. BBVA didnt charge me a monthly service fee. And yes, I got the notice in the mail with all the small print stating I would be charged. RUN away from PNC Bank!!
Any PNC reps who Ive personally encountered while at one of their locations have always been great! I can NOT say the same thing for the call center PNC reps.