Texas State Paralegals LLC

Jonathan Greene _{on Google}

Dec 12th, 2022

I began a divorce with Texas State Paralegals in September. It is now nearing the end of December. I call day in and day out and get nothing but excuses. I feel that my money was taken and the services were not provided. I have mad a request for the refund of my charges...so far no response. Save yourself.....run to another provider.

Bella Delgado _{on Google}

Feb 2nd, 2022

It was a great relief finding Alana. She is a great listener, knowledgeable, and professional. She takes the time to explain processes clearly. It is rare to find transparent, personalized services without long waiting times.

Angelica Cequeda _{on Google}

Dec 27th, 2021

They were really efficient and helpful with all our doubts about the divorce .Excellent service and quality.

Nathaniel Cowan _{on Google}

May 16th, 2022

I usually wouldn't go out of my way to write a review. Unfortunately I feel that it is important that my experience is shared.
Initially when I contacted Alana we discussed getting juvenile charges dropped. This was in late 2019 I believe. Constantly being reassured that she is on it, and getting it taken care of. As time passes I begin reaching out to get updates to see what progress has been done. This goes on for another year, attempting to see proof of any progress. She is an incredibly nice individual, but it seemed like I had to constantly remind her of what she was supposed to be working on for me.
Towards the end of that college semester I was able to get ahold of her and she then told me because of the extended time of waiting and nothing being done she said Texas State Paralegals would absorb the cost for me. Of course extremely grateful, I also didn't want to be forgotten about since I'm not having to pay. She reassured me that she would take care of me the same either way.
Now in year 2022 I have called countless times and have never been able to speak with mrs Alana. The most frustrating part is her secretary would set up a meeting with me and her and they wouldn't call. They won't even call to let me know something came up and they weren't able to make the meeting. I've had probably close to 60 phone meetings that they set up and never followed through with. I have pictures and phone calls documented if anyone needs to see them I can email them. I have waited close to 3 years now just to have been placed on the shelf and forgotten about. Now I have to find somewhere else and start all over.
The fact I was so patient for close to 3 years only to have been forgotten about and put at the bottom of the list of clients yo help.
I have given up calling now, they have won. Please do not let these people waste your time. The stress and anxiety of being ignored is not worth it. There are sever more frustrating details I can provide if anyone would like to see.
Again I am not doing this to be spiteful. I am doing this because I turned into an unimportant client that could be forgotten about . Not a single returned phone call from her, or meeting followed through this year.