Regions Bank

Ranura Dissanayake _{on Google}

Feb 15th, 2024

Provide false information to customers. Bankers are not aware of their banks offers and policies

Kelsey Corban _{on Google}

Oct 31st, 2023

After having my wallet stolen, I immediately turned on Regions Lockit through the app. A couple of days later, with Lockit still on, the thief went through the drive-thru at this location and used my ID and locked card to withdraw all of my money out of my account. When I called to discuss this situation with the supervisor on staff, she was incredibly rude and condescending. Not only was there major negligence in approving the withdrawal of all my funds with a LOCKED card that had been reported stolen, but the customer service is atrocious. Switching banks after 10 years of banking with Regions.

sonia Kostadinovic _{on Google}

Oct 19th, 2023

I went in today to use the western union services. The bank teller told me they don't have Western Union. There is a sign on their front entrance that says they offer Western Union. If you don't offer the service remove the signs.

Sierra Yancy _{on Google}

Apr 6th, 2023

The teller Kelly at this location is downright disrespectful and unprofessional. I went through the drive thru at first to deposit a check. I gave her the check that I needed to deposit but there was problems with their system so I went inside to ask a few questions. When she returned the check, it flew out and across the parking lot. Kelly never apologized or acknowledged what had just happened. I went inside after finding the check. She screamed across the lobby to speak with me about depositing money into my account while 3 other customers were in line. I see now why the reviews for this particular location and bank is as low as it is. If I could leave zero stars I absolutely would.

B _{on Google}

Aug 7th, 2023

UPDATE After reading through the reviews seeing that poor service is to people of color. I get now while I was treated so poorly. Girl with the accent youre literally a bank teller..a bank teller..a bank teller making a low income. The audacity to act the way you act is hilarious. -So Im here today waiting at 4:13 CST time just to open a checking account. Got here at 4 and they close at 5pm. They are rude. I asked if they closed at 4pm since they clearly dont want to assist as well as asked for the manager in which the blonde girl with an accent laughed. I can see why they are almost at 2 stars. Job is literally low end making a rather small income and have the nerve to be rude. Seriously will definitely just go to Chase or Bank of America. Only came here bc I used to do business with them.