Courtyard by Marriott Houston I-10 West/Energy Corridor

( 507 Reviews)
Courtyard by Marriott Houston I-10 West/Energy Corridor
12401 Katy Freeway
Houston, Texas 77079
Yext Power Listing.

Hours of Operation

  • Monday: 24 Hours
  • Tuesday: 24 Hours
  • Wednesday: 24 Hours
  • Thursday: 24 Hours
  • Friday: 24 Hours
  • Saturday: 24 Hours
  • Sunday: 24 Hours

Chamber Rating

Verified Member
4.2 (507 reviews)
256
152
60
19
20

About

Reserve your stay at Courtyard Houston I-10 West in the Energy Corridor. Our hotel has on-site restaurant and convenient location with access to Citycentre, Terry Hershey Park, and Topgolf Houston-Katy.

Contact Info

  •   (281) 496-9090
  •   (800) 321-2211
  •   (281) 496-5623
  •   Website
  •   Facebook

Services

  • Free On-Site Parking
  • On-Site Fitness Center
  • Outdoor Pool
  • Complimentary WiFi Available in Public Space

Brands

  • Courtyard By Marriott

Languages

  • English
  • Spanish

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • DISCOVER
  • DINERSCLUB
  • MASTERCARD
  • VISA

QUESTIONS & ANSWERS

What is the phone number for Courtyard by Marriott Houston I-10 West/Energy Corridor?

The phone number for Courtyard by Marriott Houston I-10 West/Energy Corridor is: (281) 496-9090.


Where is Courtyard by Marriott Houston I-10 West/Energy Corridor located?

Courtyard by Marriott Houston I-10 West/Energy Corridor is located at 12401 Katy Freeway, Houston, Texas 77079


What is the internet address for Courtyard by Marriott Houston I-10 West/Energy Corridor?

The website (URL) for Courtyard by Marriott Houston I-10 West/Energy Corridor is: https://www.marriott.com/hotels/travel/houwk-courtyard-houston-i-10-west-energy-corridor/?scid=45f93f1b-bd77-45c9-8dab-83b6a417f6fe&y_source=1_MjgxODI3OC01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


How big is Courtyard by Marriott Houston I-10 West/Energy Corridor?

Courtyard by Marriott Houston I-10 West/Energy Corridor employs approximately 20+ people.


What days are Courtyard by Marriott Houston I-10 West/Energy Corridor open?

Courtyard by Marriott Houston I-10 West/Energy Corridor is open:
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours


How is Courtyard by Marriott Houston I-10 West/Energy Corridor rated?

Courtyard by Marriott Houston I-10 West/Energy Corridor has a 4.2 Star Rating from 507 reviewers.


Hours of Operation

  • Monday: 24 Hours
  • Tuesday: 24 Hours
  • Wednesday: 24 Hours
  • Thursday: 24 Hours
  • Friday: 24 Hours
  • Saturday: 24 Hours
  • Sunday: 24 Hours

Courtyard by Marriott Houston I-10 West/Energy Corridor Reviews

Overall Rating

Overall Rating
( 507 Reviews)
256
152
60
19
20
Write A Review
Kellen
Reviews
Dec 31st, 1969

Stay at your own risk!! We stayed at this crime infested place last night and we will never return to this location ever again.
The front desk called our room phone while we were sleeping last night. We tried calling them back but no one answered. Our half awake, half asleep reasoning was maybe it was a mistake, maybe they were trying to call another room or something (we were exhausted after traveling.) So, heading to our truck this morning, we discovered our tail lights were stolen.
We speak to the manager and call the police to file a report. The manager tells us the parking lot security saw our lights were gone (security said they didn't see anyone in the act) and informed the front desk last night, they called us but did not leave a message. And to make matters worse, when I was checking out, the front desk associate never mentioned the incident. Why did we have to find out on our own? Their procedure for theft is pathetic and we will never return.


Stephanie Harold
Reviews
Dec 31st, 1969

I stayed at this hotel on May 14-15, I was very disappointed with my room, it didn't look like the online pictures at all and frankly I don't feel like the room I was given should have been assigned to anyone being it had so many issues. The ceiling had a visible leak, the fridge was dirty, the door surfaces were dirty and air not working properly. My entire stay was hot and very uncomfortable due to air not working properly and the overall appearance. The maintenance man changed thermostat battery but apparently something else was wrong with it. The appearance of my room was very disturbing as well. I did not feel comfortable nor enjoyed my stay due to the room condition. Please view the photos attached to this review!


Lillian Saucedo
Reviews
Dec 31st, 1969

I tried to book a reservation with this hotel. I had trouble with the booking and tried to get it resolved. The manager nor the front desk would help nor call me back as requested. All front desk staff refused to let me speak to a manager then when I phoned back they would not pick up the call. I would definitely not recommend this hotel.


Keissa Davis
Reviews
Dec 31st, 1969

Update: I spoke to a manager and was asked to explain what happened. Thank you for taking the time to listen. However, I felt like the response was very generic. It also seemed like non-members are second class when issues like these arise. The comment “if you were a member I would add points to your account”. Because you’re not, there’s nothing else that we can do for you personally besides say I’m sorry and reassure that it won’t happen to anyone else. For the amount of trouble we went through with having to change rooms in the middle of the night, being bitten by ants, having sub-par customer service and being generally uncomfortable to approach the receptionist, there should be a better resolve than just saying I’m sorry.


Michelle Howard
Reviews
Dec 31st, 1969

The bed was horrible there was a mattress pad on the bed that was super soft but the bed had a sink in it. Messed my back up. The air was cool not cold and when walk into the room it smelled like the carpet was wet but it was dry. I thought i was in a motel instead of a hotel. I don't recommend this location


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Overall Rating

Overall Rating
( 507 Reviews)
256
152
60
19
20
Write a Review
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