SureStay Plus Hotel by Best Western Houston Intercontinental

Do not go ! This place is a scam. No hot water. Elevator does not work. Trash is left on hotel entrance and floors. Smell trash, cigarettes and marijuana everywhere. The are broken windows that allow wind cold and rain to enter the corridors and rooms. No telephone on rooms work nor the hotel itself. You can call the hotel. Roaches everywhere. No room service thus no clean towels nor linings. No even homeless people go there. Don't go there.. see my pictures recently taken.
Mar 31st, 2022

(Translated by Google) HORRIBLE!!!! Cockroaches (several), I even closed my suitcase so as not to take them home, there is no hot water, horrible, dirty furniture, lousy service!!! Definitely the worst hotel I have ever stayed in!!! Nothing to see your publication photos with reality! (Original) HORRIBLE!!!! Cucarachas (varias), hasta cerré mi maleta para no llevármelas a casa, no hay agua caliente, mobiliario espantoso, sucio, servicio pésimo!!! Definitivamente el peor hotel en el que me he quedado!!! Nada que ver sus fotos de publicación con la realidad!
Feb 8th, 2022

(Translated by Google) The hotel had much to be desired, old, dirty, with cockroaches, the disgusting elevator seemed to have had dirt for years, the television did not work in the room, the air conditioning or heater did not work, well, you turned it on and it smelled burnt, we ordered some blankets because it was 2 degrees and they didn't have them, we were very cold, there were signs that you couldn't smoke, but the hotel reeked of marijuana, more than a family hotel it looks like a hotel for gangs, and lastly the reservation is supposed to it had breakfast included and in the morning there was nothing for breakfast (Original) El hotel mucho que desear, viejo, sucio, con cucarachas, el elevador asqueroso parecía que tenía porquería desde hace años, en la habitación no servía la televisión, el aire acondicionado o calefactor no servía, bueno lo prendias y olía a quemado, pedimos unas mantas por que estábamos a 2 grados y no tenían, pasamos mucho frío, había letreros de que no se podía fumar, pero el hotel apestaba a marihuana, más que un hotel familiar parece un hotel para pandillas, y por último se supone que la reserva tenía desayuno incluido y por la mañana no había nada que desayunar
Feb 7th, 2022

Feb 5th, 2022

Do not stay there
Jan 4th, 2022