Empower Fitness Lab

Good coaches and classes but horrible management.
Oct 31st, 2020

I love this studio! Everyone at Empower is so nice, and it feels like a community. My favorite instructor is Lama, I encourage everyone to take her cycle class. Kaitlyn, the member advisor is also so sweet. Highly recommend Empower!
Sep 29th, 2020

While I thoroughly enjoyed the workouts, and a few trainers in particular, I cannot speak positively about management and communication. I signed up during the new location “founders” promotion, which I was told would be for a discounted price and would include the heart rate monitor. However I never received the discounted price, was charged the full amount, and had to pay extra for the heart rate monitor. To be honest, the only reason I signed up for a membership was because of the amazing offer they convinced me I was getting. Each time I went to a workout class, I asked if they offered a discounted monthly price for teachers, members of the armed forces, etc. (as most gyms do). I was told there was no such discount every time I asked. Then I found out that a teacher friend of mine had been receiving a significant teacher discount for months. When I mentioned it to the front desk employee, he told me that I could’ve had the discount the entire time. When I decided that the workouts and location were not worth the money I was paying each month, I cancelled my membership. Months later I found out they were still charging my card! After multiple emails and phone calls, I just found another charge on my card for this month. The communication is absolutely horrible! There have been so many errors with billing. And most of the original trainers have left. I would not recommend joining based off of those issues alone. It’s not worth the mess.
Sep 8th, 2020

If my work schedule permitted me to go to every single one of Kristi’s yoga classes, I would, hands down. She is a FANTASTIC instructor who constructs a perfect flow that allows you to get a hell of a workout while staying focused and centered on the mat. And she gives very clear & precise cues that is ideal for all stages of yoga practice, especially beginners! The gym itself is really cool. It’s a pretty compact structure but it allows you to get in/out efficiently without all the distractions you tend to encounter at bigger gyms. The staff are always welcoming and helpful. I haven’t taken any of the high intensity workout classes yet, but they’re always packed so I can only assume people like them!
Jul 5th, 2020

This review is coming from the person that doesn’t like working out, but Empower Fitness has made working out enjoyable and challenging at the same time. The HIIT trainers are so helpful and make sure you are doing the workouts correctly. The music is great, which helps you keep motivated during a difficult workout. The spin and yoga classes are amazing too, which helps with the recovery of your body. Definitely recommend this place.
Mar 23rd, 2020