H-E-B

Paige Thomas _{on Google}

Apr 9th, 2024

I had a really poor experience at this HEB. The store itself is fine, but customer service is everything and it definitely left a lasting impression. I normally bring reusable mesh bags for my produce to avoid using the plastic bags. I forgot them today so when checking out I just placed the produce on top of one of my reusable bags to avoid them touching the belt. The cashier, Marie S., saw this and then quite literally snatched the bag from under the produce resulting in them rolling all over the belt. I had already provided other reusable bags to bag the groceries, so I explained to her that I had done that to avoid the produce touching the belt. She said well you should have used the plastic bags. Lol okay. Placing the produce on the reusable bag instead of placing them in individual plastic bags didnt make her job any more difficult. So it really rubbed me the wrong way that she went out of her way to be so rude. I understand that not everyone cares about the longevity and health of our planet, but I shouldnt be treated rudely because I do.

Pleiades Talukder _{on Google}

Apr 8th, 2024

The only reason Im rating this specific H-E-B three stars is because I used to work here. Honestly, that means I should probably rate every H-E-B lower because I know what goes on behind the scenes. People who have worked there for multiple years probably have a different experience, but even while I worked there for the multiple months (3) there was always people who worked for decades on end who ended up randomly never showing up with no call no-shows. I feel like as a new worker I was constantly expected to do too much and I was working overnight as the sanitation crew and I felt like I had the weights of the world on my shoulders because I had to keep this entire store clean for the entire city. Also, they apparently service so many people that in Texas this is one of the best monetary locations and honestly honestly, I think part of the help is mostly the variety of different foods that they have. The management was nice but sometimes like I told you they expected way too much. There was this one time where the water was shut off, and I was still expected to find a way around cleaning, I was expected not to clock out and go home early and my boss was sleeping, so there was nothing that I could do and I ended up going home early, and at least I did not get in trouble. There was another time that glass had broken on top of me while some construction workers were getting some stuff done, and I felt like I deserved some form of compensation.that never happens, but as always much love from Houston and the universe

santiago morassutti _{on Google}

Apr 7th, 2024

HEB keeps impressing me with their wide variety of produce and multicultural foods. Just today blew my mind as to the treasures I spotted inside the store turning every trip I take there into a learning experience and an opportunity for me to expand my palette from the normal, boring, and bland everyday routine of the same meals. For that I can not thank you enough.

Maria Galvan _{on Google}

Apr 6th, 2024

Love buying my groceries here. Friendly staff. Fast service