Dr. Richard J. Hausner, MD

GRACIOUS BRAIDS _{on Google}

Oct 1st, 2019

BEWARE!!!. THIS PLACE IS THE WORST PLACE I'VE EVER CALLED TO KNOW WHY THEY SEND ME BILL I DID NOT UNDERSTANDING. I WAS TRYING TO FIND OUT WHY THEY SENT ME A BILL I DOD NOT KNOW I WAS OWING BUT THE LADY WAS SO RUDE , NEVER LISTEN AND HANG UP ON ME. SO TODAY AGAIN MAY 22ND 2019 AROUND 10:11AM. I CALLED TO FIND OUT WHY MY BILL WAS REPORTED AS NON PAYMENT AND I EXPERIENCE THE SAME TREATMENT. THE LADY WAS SO RUDE, SHE WAS YELLING EXACTLY WHAT SHE DID LAST TIME AND THEY WON'T MENTION THIER NAME WHEN TALKING TO THEM. THEN I SAID IF I ASK A QUESTIONS YOU'RE NOT SUPPOSED TO YELL AT ME YOU NEED TO CALM DOWN AND LISTEN TO ME THEN SHE HANDUP ON ME. I CALLED BACK AND ANOTHER PERSON PICK MY PHONE UP AND TOLD ME SHE DID NOT HANG UP ON ME THAT SHE PUT ME ON HOLD. REALLY!! ON HOLD WIHOUT LETTING ME KNOW SHE WAS GOING TO PUT ME ON HOLD. JUST LET OTHER PEOPLE KNOW THAT THE PEOPLE WORKING HERE ARE UNPROFESSIONAL AND EXTREMELY RUDE.