Greater Texas Credit Union
-
5425 Polk St
Houston, TX 77023 - (800) 749-9732
Hours
Chamber Rating
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The Attire Empire
This is by far one of the best businesses that you could be apart of. So proud to be with them. Remember....customer service sometimes depends on the customer. You get what you put out in the universe. They do me right...better than these little banks I've dealt with. Way to go, GTCU....my partnas!!!
Oct 23rd, 2021 -
Jorge Campuzano
This place is closed. They should really change the hours on here to show for it. Been closed since March 2020.
Sep 20th, 2021 -
Andrea Castillo
THIS PLACE HAS BEEN TEMPORARILY CLOSED SINCE 2020. DONT WASTE YOUR TIME
Jun 14th, 2021 -
Leah Forest
Local branch is fine. The credit union’s online system is horrible and technology is dated. It doesn’t work well and the customer service for members is likely not available on the weekends or after hours. Hours of service are not reasonable.
Jan 29th, 2021 -
Jana Taylor
The local branch is great and staff are friendly. The new online banking system is a joke. I have a savings account and a loan and was able to transfer from my savings account to an outside account in the old system without a problem. Due to their new online system they are requiring I add a checking account in order to transfer MY money to another account. Absolutely ridiculous and if not fixed I will be glad to take my business elsewhere. I have called customer care twice this month on this issue. First I was able to transfer using pay a friend but 2 weeks later this option has been disabled without a checking account. Horrible customer service and appreciation for a current customer. If zero stars were an option I would have chosen that. Fix it or be prepared to lose business!
Nov 6th, 2020
Contact Info
- (800) 749-9732
- (800) 749-9732
- (800) 749-9732
- (713) 923-5358
- [email protected]
Questions & Answers
Q What is the phone number for Greater Texas Credit Union?
A The phone number for Greater Texas Credit Union is: (800) 749-9732.
Q Where is Greater Texas Credit Union located?
A Greater Texas Credit Union is located at 5425 Polk St, Houston, TX 77023
Q What is the internet address for Greater Texas Credit Union?
A The website (URL) for Greater Texas Credit Union is: http://gtfcu.org/houston-polk
Q What days are Greater Texas Credit Union open?
A Greater Texas Credit Union is open:
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Q How is Greater Texas Credit Union rated?
A Greater Texas Credit Union has a 4.0 Star Rating from 19 reviewers.
Hours
Related Categories
Ratings and Reviews
Greater Texas Credit Union
Overall Rating
Overall Rating
( 19 Reviews )The Attire Empire on Google
This is by far one of the best businesses that you could be apart of. So proud to be with them. Remember....customer service sometimes depends on the customer. You get what you put out in the universe. They do me right...better than these little banks I've dealt with. Way to go, GTCU....my partnas!!!
Jorge Campuzano on Google
This place is closed. They should really change the hours on here to show for it. Been closed since March 2020.
Andrea Castillo on Google
THIS PLACE HAS BEEN TEMPORARILY CLOSED SINCE 2020. DONT WASTE YOUR TIME
Leah Forest on Google
Local branch is fine. The credit union’s online system is horrible and technology is dated. It doesn’t work well and the customer service for members is likely not available on the weekends or after hours. Hours of service are not reasonable.
Jana Taylor on Google
The local branch is great and staff are friendly. The new online banking system is a joke. I have a savings account and a loan and was able to transfer from my savings account to an outside account in the old system without a problem. Due to their new online system they are requiring I add a checking account in order to transfer MY money to another account. Absolutely ridiculous and if not fixed I will be glad to take my business elsewhere. I have called customer care twice this month on this issue. First I was able to transfer using pay a friend but 2 weeks later this option has been disabled without a checking account. Horrible customer service and appreciation for a current customer. If zero stars were an option I would have chosen that. Fix it or be prepared to lose business!
Overall Rating
Overall Rating
( 19 Reviews )Write a Review
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