Resource One Credit Union

Never had a positive experience with customer service
Feb 5th, 2024

They were able to get my business accounts set up remotely and had all the paperwork ready for my signature to complete account set up. Every time I go there the drive through has multiple lanes open. When I go inside the tellers are courteous and helpful. The lobby is contemporary and cozy. Very surprised and happy with the great service I have received.
Feb 23rd, 2023

I received superb customer service from the branch manager Ms. Bernadette on Jones Road in Jersey Villiage Texas. She was kind and understanding of the situation that I found myself in. Hats off to you Ms Bernadette we need more caring kind people that are willing to handle customers gently when they are in stressful situations.
Feb 15th, 2023

My accounts were deleted what gives? My money. Just disappeared
Jan 29th, 2023

Unprofessional staff. The customer service director named Mike thinks he owns the place. Every time I call for customer support and ask for a manager Mike disconnects the call. Ive heard your call and hung them up these people are amateurs.
Jan 27th, 2023