Ace of Galveston

Melissa Rayburn _{on Google}

Mar 25th, 2024

I parked in a lot & admittedly forgot to pay for my parking. I was on the phone & just spaced out. I came back a few hours later & my truck had been towed. I paid $327.47, plus a credit card fee to tow my truck 3 miles. That is robbery!!! Guy on the phone was ignorant & rude. He was very smug & hung up on me more than once when I was just trying to get my truck back.

Patrick McGuire _{on ChamberofCommerce.com}

Feb 28th, 2024

We were towed from a lot that was not well marked. Employees were very rude and called us obscene names. They also used racist remarks (the "N" word and the "B" word) to the couple in line before us. Avoid at all cost!

Jon'nah Perry (Jojo) _{on Google}

Feb 19th, 2024

baby when i say unprofessional over the phone i mean it .. lady who claims to be the owner was really rude to me when i explained to her what i was told about my rental car getting towed down here and when i arrived they said appointment needed to be made so we didnit for 7 and was waiting half an hour after 7 for somebody to even pull up to the tow yard meanwhile its about a good 10-15 people already waiting that had been waiting when I got to the location at 6:30 ... then proceeds to let one person in at a time and changed up the whole attitudes that the owner had over the phone then when i was asked did i call the police on them some fat guy started being rude about it when they need to be more professional and communacte to they customers whats going on prior to anybody coming

Patrick McGuire _{on Google}

Feb 10th, 2024

We were towed from a lot that was not well marked. Employees were very rude and called us obscene names. They also used racist remarks to the couple in line before us.