Bank of Texas

Nadia Elhelbawi _{on Google}

Jun 27th, 2023

There ATM has been down so many times in the last couple of months, and it seems like they arent doing anything to fix it, there hours also keep changing so i never have time to go do what i need to do. This is the closest atm for me and the next closest one is in downtown fortworth.

Darlene Lyons _{on Google}

May 24th, 2023

Pleasant, professional and knowledgeable staff. Very helpful. Patienly took time to ensure all my questions were answered. As a senior, I appreciate both their expertise and great attitudes.

M Miah _{on Google}

May 7th, 2023

I/we visit my branches BOK occasionally for various purposes. I become a Bank of Texas customer since about three years 2020 the time entire countys all institutions door was shut off due to pandemic. I moved from New Jersey to Texas very difficult time need money transfer from NJ Bank. Here in Texas opening new Bank account was very necessary. Despite of many appointments with several banks nobody gave me access to enter the facility.
Ms. DeLynn Miller, VP Branch Manager, 500 Grapevine Hwy, Hurst, TX 76054. At the time, I would say this is the lady came in front of me as angel from God. I N my family out side lobby standing watch around Ms. DeLynn steps out from inside opened door just two-inch offer help if I need N allowed to get in seated. After all our interaction N knowing all info from me, she opened my banking access as a customer. Today I have a checking, saving N CD recent account with your bank over 200K.
I am writing this note to appreciate BOK higher management and their frontline wonderful team for their selection right person in right place N services. I had recently visited my BOK branch to transfer all my deposits amount into the bigger bank like JPMorgan, Bank of America, Wells Fargo etc. due to overall entire economic, financial & Banking corruption, manipulation N abusive strategies everywhere since long. I was their regular N loan customer earlier.
Visiting my branch BOK, the experience was phenomenal N admirable. Darla Needham, personal banker, I was assisted at every step of the process with perfection and kindness, respects, skills N convincing. At that time, I asked her many of complex questions associated with my account. I found her very skills, knowledgeable n able to deliver. Darla Needham explained n show to me all the matter n current banking crisis step by step. I followed the procedure n tried to understand ensure my money is secure. Because Im retired person these R retired saving for emergencies.
Theyre valuable. And that value comes in a part of institutional principles N their excellence, integrity, professional skills, empathy, sympathy N dedication. DeLynn Miller N Darla Needham all team symbol N model of full range of care. And brilliant icon who recognizes their assignment N responsibilities to exercise when it needs consistently N unconditionally. There are caring N helping memories that kept me/us grateful.
I do believe, there is nothing genuine blessings, gift N achievement in life when professional like U N team brilliantly evaluates, respects and care in consideration to become as their family, the way they are. The excellence of their professionalism, courage, efforts N welcoming me all in combined that kept me grateful. These all are really admirable and unforgettable. They should deserve recognition N rewards.
MD. MIAH