Chase Bank

Jair Velesc _{on Google}

Dec 10th, 2023

Made an appointment to add my wife to my account on Thursday 12/23 for the following week 1/2/24. I made the appointment so I didnt have any issues. I get here at my appointment time 4:15pm and they turn me away because the the person that made the appointment and was going to help me is sick. I understand stuff happens but a courtesy call would have been highly appreciated. Instead of having to drive up here in the cold rainy weather.

alejandro olivares _{on Google}

Dec 9th, 2023

They are nice people but they need to get more help l show up different times different days like 4 or 5 times and l can't open an account.....they are 3 persons at the office's but it seems like just one can open an account ...

Triple J Food and Drink _{on Google}

Oct 24th, 2023

The lady Raquel Lopez was very nice and professional. She helped me all the way until the end. I took over a company and so it came with a lot of troubles. I went to other chase in McKinney before but still messing. So I met her 3 times on Monday in 3 weeks and she helps me step by step clean up the problems, open online account, apply credit card etc. There were a lot of things need to prove the contracts and call different apartments in Chase and wait for a result. Im luckily under Raquel Lopezs help that everything has been solved. And now I have to say thank you to her, and the reason why I choose this Chase is because I think its close to TCU, so they should have more experience to help youth like me and it was.

Brianna McCullough _{on Google}

Jul 11th, 2023

This is a review of Taj Harris, NOT Chase since Ive only just opened an account.
Taj was quick, professional and cordial. He took me without an appointment. He broke down questions I had about a Chase promotion in simple terms without judgement and was honest. Honestly he represented Chase in an excellent light and it was a wonderful first impression of the branch and business. I was sent to him because the branch near Eatzis off of university was understaffed and could not take me, but I forgot about that and it didnt matter because everything was taken care of by Taj. Thanks Taj!

Jenny Halverson _{on Google}

Jan 28th, 2023

They are literally always locking my account every time I turn around. I went to pay a bill at a store by my house and they locked my account. So now Im not able to do anything with my account and they have been giving me grief all morning I cant take much more. If you dont already have a account with them DONT open one. They abuse their power over your money that you work hard for. I have no idea how Im supposed to get to work etc now because they are basically stealing from me even after I verified the transaction they called fraud on. Sorry Im all over the place but please find a another bank to use. Im literally feel like Im having a nightmare and cant wake up