Reliant Property Management

( 323 Reviews)
Reliant Property Management
2077 N Zaragoza Rd b205
El Paso, TX 79938

Hours of Operation

  • Sunday: Closed
  • Monday: 9:00 AM - 4:00 PM
  • Tuesday: 9:00 AM - 4:00 PM
  • Wednesday: 9:00 AM - 4:00 PM
  • Thursday: 9:00 AM - 4:00 PM
  • Friday: 9:00 AM - 4:00 PM
  • Saturday: Closed

Chamber Rating

Verified Member
4.3 (323 reviews)
264
7
1
3
48

About

We're Prompt, Efficient Communicators Tired of dealing with property managers who treat you like a burden? At Reliant Property Management, we take a decidedly different approach. We treat every client like a full-fledged business partner, and we'll do our best to keep you informed of everything going on in your property. When it comes to connecting with our tenants and clients, we set the standard in friendly, helpful customer service. We answer our phones, return emails promptly, and quickly deal with requests that come in via our digital account portals. It's just one of the little things that makes all the difference.

Contact Info

Images

QUESTIONS & ANSWERS

What is the phone number for Reliant Property Management?

The phone number for Reliant Property Management is: (915) 206-3936.


Where is Reliant Property Management located?

Reliant Property Management is located at 2077 N Zaragoza Rd b205, El Paso, TX 79938


What is the internet address for Reliant Property Management?

The website (URL) for Reliant Property Management is: https://www.reliantmanager.com/


How big is Reliant Property Management?

Reliant Property Management employs approximately 20+ people.


What days are Reliant Property Management open?

Reliant Property Management is open:
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed


How is Reliant Property Management rated?

Reliant Property Management has a 4.3 Star Rating from 323 reviewers.


Hours of Operation

  • Sunday: Closed
  • Monday: 9:00 AM - 4:00 PM
  • Tuesday: 9:00 AM - 4:00 PM
  • Wednesday: 9:00 AM - 4:00 PM
  • Thursday: 9:00 AM - 4:00 PM
  • Friday: 9:00 AM - 4:00 PM
  • Saturday: Closed

Reliant Property Management Reviews

Overall Rating

Overall Rating
( 323 Reviews)
264
7
1
3
48
Write A Review
Rxd Rxdxng hood
Sep 29th, 2021

Stay away from this business military people they aren’t professional and mostly money hungry my worst experience with realtors are this company


Sarah Mazac
Sep 17th, 2021

I was stationed at Ft Bliss and PCS'd across the state. I needed to rent out my house, and at the time they had the best reviews of any property management company in El Paso. I chose the most expensive plan (the one where we pay them 15% of the rent price) because it was my first time renting out a house and I was terrified of someone destroying my investment. The first thing that was a bit sketchy is - my husband and I deep cleaned the house prior to moving out, and cleaned all of the carpets. Yet, within a few days of us moving out we get charged a cleaning fee. Now, if this is standard practice, then no biggie, but if I'm going to be charged a cleaning fee when leaving the house, I would expect the tenant to as well... because we definitely left it cleaner than he did. I was under the impression that if we left the home in a clean condition we wouldn't be charged hundreds of dollars for cleaning.
I paid somewhere around $200/month for the entire time I rented out my house (a little over a year) and I honestly can't tell you what I was paying for. When I emailed I wouldn't hear back for days at a time. Sometimes weeks. On their website they talk about how they want to make it easy if you end up wanting to sell your property... YEAH RIGHT! First I contacted them, was told I would get a call from a broker.... that took 3 weeks alone. Then, never heard anything back. Now, they've known for over 2 months now I'm thinking about selling the house... and I'm still waiting around for a "termination of management document" they claimed they would send to me. Don't bother calling. And if they do email you, it'll be 10 minutes before closing so if you reply you'll never hear anything back. My tenant moved out a month early, the house is sitting vacant, and I'm paying utilities and a mortgage for no reason because I'm still under the original contract with them. Be careful when reading through the management contract, they're sneaky and want money for doing absolutely no work.


Stephanie Kraynik
Aug 8th, 2021

My AC has been out for 3 days and reliant has done absolutely nothing to fix the issue. Its taken me calling their answering service 3 times to even get a call from a repair company. They say they are coming on Monday; our AC went out on Thursday. Our house is currently 87 degrees and reliant hasn’t even offered a portable unit. There is absolutely no reason why it should take this long. I would NEVER recommend this company to anyone.


kyle kuennen
Aug 8th, 2021

Shared rent with another person who moved out. Told them over 2 months in advance I would take over the rental agreement. Took many trips to their office and calls to get things straightened out. About 1 day before other renter moved on the 1st, got an email saying I was being renewed but at 180 dollars per month more. Stating with the renewal it will cost more even though we already renewed before being here 2 years and it never increased. Stephanie is not good to deal with at all. Emails or calls come in right before the office closes for the day and takes a long time to respond. Way to many other houses under 1450 a month with better prices too. Good luck filling this. Stay away from this shady place. We even went almost a month without air due to them trying to get the AC fixed.


Xinpeng Tian
Aug 6th, 2021

As a fellow homeowner I sincerely hope you guys stay away from this company. Do not sign their contracts, one of the things on the contract allows them to make repairs and alterations with your home without your permission. Basically they can find the tiniest flaw in your house and charge $300. Before I rented out my house I spent 3 days cleaning every corner of the house and made it spotless. They did the deep clean without my permission because it’s under $300, their excuses is I left a bottle of cleaning supply in the bathroom cabinet and have to get ride of the stuff. Next month I was charged for $225 for garage fix, I lived there for 2 years and never had problems with the garage and I asked for picture proof that garage door is not functioning. They did not reply to my email and just charged me. Once you sign their contract they can find the tiniest flaw and charge you that’s under $300 for their vendor. That’s how they make their money. BEWARE! The contract can’t be canceled, once the term end I’m selling the house.


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Overall Rating

Overall Rating
( 323 Reviews)
264
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48
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